Zobot Object Reference Guide for SalesIQ Scripts

This object reference page aims to give an idea of the core objects found throughout the custom bot implementation. These objects serve as a guideline for input parameters and output response formats for the scripts used in the bots. The following are the actions that can be performed by the Zobot:

  • Handling visitor chats
  • Forwarding chats to humans
  • Blocking a visitor
  • Collecting inputs via Calendar
  • Multiple input collection for one response

Object  NameTypeDescription
visitorMapDetails of the website visitor
messageStringDetails of the message in the conversation (Attribute: text)
operationStringDetails of the operations happen during the chat conversation (Attribute: chat, message)
responsesMapDetails of the responses provided by the bot