Responses

The output responses given by the bot during the conversation.

AttributeDescription
action (Mandatory)  Action performed by the bot
replies (Mandatory)The replies given by the bot for the particular action
input

The input type displayed to the visitor by  bot

 

Note: Visitors cannot enter any text manually when input cards are displayed in the chat widget.

suggestions

The response suggestions given by the bot. When a response contains both input and suggestions, Zobot will consider only the input and ignore the suggestions. Any interaction can have one type of input either a input widget or a free form text supported by suggestions.