Live webinars
Dive into a world of learning, from industry insights and best practices to product overviews and tips to help you make the most of SalesIQ.
Day
Time
Title
- 1st Thursday of every month9:30 AM PDT1st Thursday of every month4:30 PM GMT1st Thursday of every month10:00 PM ISTGet started with Zoho SalesIQ: A beginner's overview
Zoho SalesIQ is a holistic support and engagement platform that helps you guide your customers through all stages of the customer life cycle. Join us for a comprehensive webinar designed to help you gain insights on Zoho SalesIQ and how it can help your business.
Agenda:
- Introduction to Zoho SalesIQ
- Customer engagement trends and leveraging Zoho SalesIQ for staying ahead
- Navigating the Zoho SalesIQ Dashboard
- Modes of customer engagement available in Zoho SalesIQ
- Learn to set up and manage operators, brands, and departments in Zoho SalesIQ
- Leverage Zoho SalesIQ's chatbot to automate customer support
- Resources and routing tools in Zoho SalesIQ to optimize your engagement
- Integrations and other advanced features of Zoho SalesIQ
- Wednesday, April 17, 20249:30 AM PDTWednesday, April 17, 20244:30 PM GMTWednesday, April 17, 202410:00 PM ISTDecoding localization: Strategies for regional marketing success
Our product marketer, Pragadeesh Jayachandran, will lead a discussion on regional marketing strategies. Joining Pragadeesh for the discussion will be Sayaka Kikuchi, Zoho Japan; Khoo Chia Ching, Zoho APAC; and Vaishnavi Soundarrajan, Zoho MEA.
Session agenda:
- Importance and benefits of regional marketing
- Challenges regional marketers face
- Customer expectations across regions
- Tech adoption across regions
- Wednesday, April 17, 20249:30 AM PDTWednesday, April 17, 20244:30 PM GMTWednesday, April 17, 202410:00 PM ISTPersonalized Chatbots: Reinventing the Way Your Business Interacts with the World
Learn how to make your chatbot's behavior based on the audience to maximise customer engagemet.
Session agenda:
- Overview of Zoho SalesIQ
- Identify your prospects and connect them to your top reps
- Real-time support ticket updates from your chatbot
- Get instant email alerts when the bot action fails
- Break language barriers with multilingual chatbots
- Bot supported channels (Facebook, Instagram, WhatsApp, and Telegram)/li>
- Q/A session
- No upcoming live webinars