Zoho RPA is recognized as a Leader by Nucleus Research in the RPA Technology Value Matrix 2026
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A decision-making framework to ensure automation investments deliver real business value, not just technical capability
"Built natively within the Zoho ecosystem rather than through acquisition, Zoho RPA enables organizations to automate repetitive tasks across Windows desktop applications, web interfaces, and legacy systems that lack API connectivity."
Key highlights of Zoho RPA
UI-level automation
Replicates human-driven actions such as mouse clicks, keystrokes, window handling, and screen operations without requiring source-code access or any system modifications.
Advanced element recognition
Uses multi-attribute element recognition capturing ID, XPath, CSS selectors, and more to locate elements reliably even when minor UI changes occur.
Cross-platform agents
Deploy agents on Windows, macOS, and Linux. Paired with 1,000+ pre-built tasks for cloud applications, your team can automate faster across any environment.
Intelligent Document Processing
AI-powered OCR extracts data from PDFs, images, and handwritten content using full-image, area-targeted, or relative key-based extraction for any document layout.
About Nucleus Research
Nucleus Research is a global technology research and advisory firm that helps organizations make smarter decisions about software and IT investments. It focuses on measuring the real business value of technology through a data-driven, return-on-investment (ROI) approach. By analyzing how technology impacts costs, productivity, and revenue, Nucleus Research provides practical insights, case studies, and evaluations that enable companies to choose solutions that deliver measurable results.
Dr.Jayul DoshiFounder, Dr. Spine Clinic"We planned to hire people to rebuild our patient records, but Zoho RPA stepped in like magic and retrieved data for 60,000 patients."
"We have tasks where RPA can only be helpful because some of the platforms are non-API integrated, and we need XPath to retrieve the data."
Kevin PatelCustomer Relationship Manager, eStore Factory
"Harnessing Zoho RPA and AI capabilities, we’re consistently achieving 80–90% accuracy."
Axel BalakrishnanCo-founder, Codelattice
"Zoho RPA has been a game-changer for our e-faxing process. We’d recommend it to anyone looking to grow their business exponentially."
GambhiraThe Processing Team
"Without a programming background or IT team, Zoho RPA helped us deploy our first bots quickly and focus more on serving customers."
Terrance MendezAMOS Advisory Services
"Zoho RPA transformed how our company operates. Implementation was seamless with minimal disruption, allowing our team to focus on more strategic, value-driven work."
Relja MirkovicEast Diagnostics
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