Issues
Submit bugs easily with details like classification and reminder options. Import bugs from other trackers or export them in spreadsheets. Create custom views to focus on bugs that are the most time sensitive for your project. Log your hours with each issue and review your status with reports.
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Automation
Stay in the loop with automated emails during events like when an issue is created or updated. Configuring business rules lets you update issue details, notify third party applications through webhooks and perform any required business logic using custom functions, once the rule is triggered. Meet the terms of your deal with clients by automating your SLA.
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Customization
Log issues directly from external websites. Define your own fields and statuses to fit your requirements. Set your own workflows and link related issues for a smoother running of your projects. Tailor your mails to include the exact information that you want your recipients to know.
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Kanban
Let everyone in your team know what needs to be done. View your bugs as cards placed in different columns, where each column corresponds to a bug's status. Customize the cards based on your workflow.
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SLA
Define targets that you are aiming to reach, specify who and when to escalate, and make sure your guarantees are never broken.
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