5 steps to ace conflict resolution in the workplace

In a workplace, where people from different backgrounds with different ideologies, and perspectives work, disagreements that lead to conflicts can sometimes be unavoidable. As an HR manager, it's one of your primary duties to have a solid conflict resolution strategy in place to settle these conflicts, make sure all the involved parties are happy, and establish a positive work atmosphere. Check out the below infographic to learn the five steps involved in conflict resolution.