How Partner Commission fees are calculated:

When payment is done using the Partner's card, the Partner Store automatically calculates your discount and charges the full price less that discount and so no fees are owed to you by Zoho. You simply collect the full list price amount from your clients.

When the customer card is used, the Partner Store automatically applies the full price and the amount owed to you as partner commission is saved in our database for later payment (Discounted amount from List price is what is owed). You can payout the commission from the partner store any time, once the commission reaches the minimum value. You can read more about how to do the commission payout in this help page.

In case of any refund claim later by your customer for which we have already paid you the commission, the store will deduct the refunded amount from your next month's commission.

IMPORTANT: If the customer is paying through their card, you will be paid full commission only if you have mapped the customer within two months of moving to paid version from Free plan. If you have mapped the customer after two months, you will be paid only for the upgrades that is done from the date of mapping. For the renewal amount, commission will be paid only for the licenses that was purchased after the mapping date.