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Simplify your mission with the right tools
Don’t let expensive, rigid software hold you back. Zoho offers customizable business apps for NPOs of all sizes, designed to automate routine tasks, streamline operations, boost donor and volunteer engagement, and maximize impact, while letting you focus on what matters most to you: building relationships and driving your mission forward.
Affordable and power-packed
Get enterprise-grade, yet affordable features for donor management, volunteer coordination, and fundraising. Manage projects end-to-end with a dashboard view of all variables.
Flexible and agile
Whether you're a small team or scaling up, Zoho adapts to your unique needs. Choose from 55+ integrated apps that easily talk to each other.
Simple and user-friendly
Effortlessly manage your team collaboration with Zoho's intuitive apps, designed for every skill level. Experience seamless operations through built-in integrations that work right from day one.
Enabling the enablers
At Zoho, we believe technology should empower and not burden those driving social change. That's why we're offering nonprofit organizations a one-time ₹3 lakhs credit to use across Zoho products. With every purchase, Zoho covers half the cost, helping you a little bit more on your mission.
How to sign up for the program
Create your Zoho account, if you don't have one already.
Fill out the form using all required details. If you have existing subscriptions, use the same email linked to those purchases.
Check your email for full program details and information on Zoho wallet credits.
How to claim the wallet credits
Once your application is validated, your account automatically receives ₹3 lakhs as wallet credits.
During the next transaction, the payment is split equally: 50% charged to you directly, and 50% deducted from your wallet balance, until that ₹3 lakhs is exhausted.
| Transaction value | Amount paid by you | Credits deducted from the wallet | Balance credit in the wallet |
|---|---|---|---|
| If ₹50k | ₹25k | ₹25k | ₹2.75 lakhs |
| If ₹2 lakhs | ₹1 lakh | ₹1 lakh | ₹2 lakhs |
| If ₹6 lakhs | ₹3 lakhs | ₹3 lakhs | Nil |
Subsequent recurring charges will follow the same 50/50 split. For instance, if your original transaction value was ₹50k, a ₹50k renewal deducts ₹25k from the wallet credit, reducing the remaining balance to ₹2.5 lakhs. This continues until the entire ₹3 lakhs is used.
Nonprofits thriving with Zoho
We're always looking for new ways to automate routine, time-consuming tasks, and with Zoho Cliq, this became possible. We've switched from internal emails with endless reply threads to Cliq, for instant collaboration and delivery.
Zoho has helped us through its seamless integration, allowing our entire operation to be digitized. This integration, which is possible between apps within the Zoho Universe is something great. They have a good user interface in mobiles also. This helps us use our mobiles itself for book-keeping.
Switching to a low-code platform has brought tremendous changes in how we work. Previously, entering details for 100 devotees would take at least ten days of manual effort. With Zoho Creator, the same task now takes only ten minutes. This transition has saved us 99% of the time that was previously spent on repetitive, mundane tasks. Additionally, digitization has minimized human errors, making our processes more efficient.
Frequently asked questions
- Eligibility and application
- Billing and wallet credits
- What you can do
- What you cannot do
Eligibility and application
Billing and wallet credits
How many wallet credits does Zoho provide?
Zoho provides ₹3 lakhs as wallet credit for a registered NPO. After successful verification of your application for the Zoho for NPOs program (within 10 working days), wallet credits are added to your Zoho account.
How to redeem the credits?
Wallet credits can be redeemed against new subscriptions, renewals, re-activations, add-on purchases, upgrades (plan upgrades and pay period upgrades), and user additions. During every transaction, the payment is split equally: you pay 50%, and 50% is deducted from your wallet balance.
How do I check if the credits have been deposited into my account?
Log into your Zoho account using the email you used when signing up for the Zoho for NPO program (should be the same as the subscription email). Then, visit your Zoho Subscription page or visit store.zoho.com to view your credits.
For how long are my wallet credits valid?
Your wallet credits have a validity of 5 years from the date of issue.
I have applied for the program. How long will it take for me to be accepted and receive the credits?
It typically takes up to 10 working days to validate and process your application. We appreciate your patience and will contact you if we need any additional details. Feel free to reach out to sales@zohononprofits.com if you have any questions in the meantime.
What you can do
If I purchase for ₹ 58,000/- during my first transaction, how does the credit system work?
If you make a purchase for ₹58,000/- in your first transaction, you will be billed for ₹29,000/- and ₹29,000/- will be deducted from your wallet credit, leaving ₹2,71,000/- as the balance amount in your wallet. During your next and subsequent transactions, 50% of your transaction value will continue to be redeemed from the remaining wallet credits until fully utilized.
Can the credits be redeemed for subscription renewals?
Yes, the wallet credit system is applicable when you renew your subscription too.
Can the credits be redeemed for add-on purchases?
Yes, the wallet credit system is applicable for any add-ons you purchase too.
Can the credit be redeemed for purchasing additional user licenses?
Yes, the NPO wallet credits can be used for purchasing additional user licenses.
What you CANNOT Do
What products/services cannot be purchased using NPO wallet credits?
The following products cannot be purchased using wallet credits:
Zoho Voice
Zoho Start
Zoho Sign API credits plans
the pay-as-you-go edition of Zoho Campaigns
Zoho Domains
Zoho Backstage
Additionally, your credits can't be used for ManageEngine products, Qntrl, Vikra, TrainerCentral, or Zakya. Onboarding, training and other such services provided by Zoho can also not be purchased using NPO wallet credits.Can the credits be redeemed for Marketplace extensions?
No, the NPO wallet credits cannot be used for Marketplace extensions.
Can the credits be redeemed for annual premium/enterprise support?
Zoho's regular support will be available for all NPOs. Premium/Enterprise support cannot be availed using NPO wallet credits.
Can I transfer the credits to a different account?
No, credits cannot be transferred once they are enabled. This is why we require the Super Admin’s email address at the time of registration.
Can I split or transfer credits between admin accounts?
No, once enabled, credits can only be used from the account they were assigned to. They cannot be transferred or divided between multiple accounts.
I have accidentally purchased a Zoho product I did not want and have cancelled the subscription. Can you refund the used credits back to my account?
No, wallet credits are non-refundable and cannot be reinstated once applied, even for cancelled subscriptions. Please plan your purchases carefully. If you need guidance, contact us and we will connect you with a product specialist.
Can Zoho wallet credits be encashed?
No, you cannot encash the Zoho wallet credits under any circumstances.
I deleted my account by mistake. Can my credits be restored?
Unfortunately, once an account is deleted, all wallet credits are permanently lost and cannot be recovered or reissued (even if the same email is used to create a new account). We strongly advise against deleting accounts with active credits. If deletion is necessary, please contact us beforehand to explore possible alternatives.
Can I avail Zoho for Nonprofits credits if I have received credits through another program with Zoho?
No, you cannot avail these credits in that case.