Zoho Mail as IMAP account - Apple Mail Client
Steps to Configure Zoho Mail in Apple Mail Client
For best results, ensure that you have a good internet connection when you configure the account.
- Make sure that IMAP Access is enabled in the Zoho Mail interface. (Login to www.zoho.com/mail >> Settings >> Mail Accounts >> IMAP Access >> Enable IMAP Access by clicking the checkbox)
- Open your Mac Mail application.
- Select Mail >> Accounts >> Click the + icon in the bottom right, to add a new account.
- Choose Other Mail Account, skipping the default options provided.
- Specify your preferred Display Name, Email Address of your account in Zoho and your password.
- Click Sign In, and provide the configurations details manually.
- In the next screen, select the Account Type, and the Incoming and Outgoing server details as given below:
- User Name: Your complete email address (firstname.lastname@example.org for domains hosted with Zoho and email@example.com for personal users )
- Password: Zoho account password (You may require Application Specific password if Two Factor Authentication is enabled for your account.)
- Account Type: IMAP
- Incoming Mail Server: imap.zoho.com for personal users, imappro.zoho.com for organization users who have their domains hosted with Zoho Mail.
- Outgoing Mail Server: smtp.zoho.com
- Click Sign In.
- Apple Mail verifies the account details and maps the server details for the account.
- The account will get created based on the server details provided. The folders and the emails in the account will be synced with the Mac Mail client.
- In case you get authentication errors, check your IMAP Status. If IMAP Status is disabled, Enable IMAP and try again.
- Check if you have Two Factor Authentication turned on. (accounts.zoho.com >> Two Factor Authentication) . Generate and use Application Specific Password, for TFA enabled accounts
- In case you are a part of an organization, the administrator may have restricted access via IMAP to your account. Contact your email administrator for details.
- Often connection errors happen when the server details are incorrect.
- Check if the Incoming and SMTP Server names are correct.
- Check if SSL is turned on for Incoming Server and the port number is 993.
- To check if the port number is correct, go to Mail >> Preferences >> Accounts >> Advanced
- Check if the SSL is turned on for the SMTP server, and that the Outgoing Port Number is right.
- To check the Outgoing Port Number and SSL, go to Mail >> Preferences >> Accounts >> Outgoing Mail Server (SMTP) >> Edit SMTP Server list.
- Ensure that the Port Number is 465, SSL is checked, and click Ok.