Tailored extended enterprise training for employees, customers and partners.
Provide extended enterprise training to all kinds of audiences—employees, customers, partners, vendors, and shareholders—all through a single platform. Deliver training and drive results from your entire network.
What is extended enterprise training?
Extended enterprise learning is an act of providing training and development opportunities to not just your internal employees but also your external stakeholders like customers, partners, investors, and so on. With an extended enterprise learning platform, you can increase product knowledge and drive quicker product adoption, which will multiply your organization's success.
Why do you need an extended enterprise learning platform?
When you train different categories of stakeholders, it's necessary to ensure that the learning measures don't stray away from the main message of your brand. Clarity in communicating your vision while managing the different aspects of multi-tenant training is a daunting task to do manually. An extended enterprise learning platform might just be the right solution for this.
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Steps to implementing extended enterprise training
1. Identify your target learners
Extended enterprise learning includes all of your stakeholders, from employees and partners to customers, vendors, and investors. But the training needs and intent may vary drastically. Choose your target learners and curate training programs accordingly.
2. Determine your training objectives
State the purpose of the enterprise training clearly. Have clear, measurable goals set in place for every stakeholder and design training keeping these objectives in mind.
3. Choose the right learning management system
Choosing the right LMS is a crucial step in providing extended enterprise learning to your organization. Select an LMS that supports both internal and external training. Properties like different user roles and spaces, robust reporting systems, and course branding are non-negotiable in an extended enterprise LMS.
4. Build engaging training programs
Whether you create content from scratch or upload existing information, ensure that your training programs have content in diverse formats like videos, PDFs, PPTs, and ebooks to keep your learners hooked on learning.
5. Monitor the progress
Using the reporting tools of your LMS, track and measure your learners' progress. Find out the overall course performance and focus on data-driven learner insights to enhance your future training programs.
6. Gather feedback from learners
Ensure that there's a system in place to gather feedback from your learners on a regular basis. Provide ways to gather feedback from all kinds of learners to identify the areas needing improvement in your training programs.
How can Zoho Learn help you as an extended enterprise LMS?
Train without barriers
Create dedicated external portals for each audience and provide training to your stakeholders without any geographical or semantic barriers. Brand and localize your portal to reach your stakeholders and provide targeted training effectively.
SCORM-compliant LMS
With Zoho Learn, not only can you create courses from scratch and upload multimedia content, but you can also include creative SCORM packages to create a holistic training programs for your stakeholders. Make use of this SCORM-compatible LMS to build extended enterprise learning for your organization.
Gamify the learning
Reward your learners with customized badges to recognize their learning efforts and encourage continuous learning in your organization. You can award multiple badges to reinforce the importance of certain training programs within Zoho Learn.
Nudge your learners
Automate your learning and assign reminders for your training programs to prompt immediate action from your learners. Set dynamic course reminders and nudge your stakeholders to gain knowledge in their spare time.
Measure the impact
Using our powerful reporting system, measure the impact of your training programs on all stakeholders. Get a bird's-eye view of enterprise learning and in-depth analytics on every learner, course, and portal from real-time insights in Zoho Learn LMS.
Provide a distinct experience
Create a familiar learning environment by customizing the courses for your brand. You can customize the logo, banners, and themes of the different portals in Zoho Learn. White label the entire platform and provide a distinct experience for your learners.
Employee training
Increase productivity and enhance the overall growth of your organization with the best employee training software.
Learn moreCustomer training
Reduce support costs and create informed customers with the help of our intuitive LMS platform.
Learn morePartner training
Educate and empower your partners with Zoho Learn and ensure that your business reaches the right audience.
Learn more
FAQs
What is the difference between employee training and extended enterprise training?
While the main focus of employee training lies on the development and career advancement of individual employees, extended enterprise training focuses on all stakeholders like employees, customers, partners, manufacturers, shareholders, and so on, thus contributing to the overall development of the organization in all avenues.
What are the benefits of a multi-tenant LMS for extended enterprise training?
A multi-tenant LMS like Zoho Learn helps in creating dedicated branded portals for different kinds of audience. When it comes to extended enterprise learning, you can create individualized portals to create, modify, scale, and analyze the knowledge retention of all kinds of learners from a single enterprise LMS.
Can I use Zoho Learn for free?
Yes, Zoho Learn's forever Free plan lets you create training programs for your audiences. To access custom portals and other high level features, check out our Express and Professional plans and custom portal add-on right here. Transform your enterprise learning experience starting at /user/month with Zoho Learn.