Integrate for ultimate productivity with Zoho Billing and Zoho SalesIQ
Offer continuous support and improve your relationship with customers through live chat capabilities by connecting Zoho Billing with Zoho SalesIQ.
What can you do with this integration?
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![Payment inquiries | Zoho Billing]()
Assist customers with any payment-related issues in real-time.
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![Canned messages | Zoho Billing]()
Create message templates for quicker responses to customer inquiries.
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![chatbots| Zoho Billing]()
Implement a bot to address questions during offline hours.
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![Live View | Zoho Billing]()
Monitor and track the visits of the customers to the Customer Portal.
How does this work?
Initiating chats from the Customer Portal
Customers can contact you using the chat widget found within the customer portal. When clicked, it opens a chat window for users to type their questions and start a conversation with you.
Handling chats in Zoho SalesIQ
When a chat is initiated by the client in the Customer Portal's chat window, you are promptly notified in Zoho SalesIQ. You or your support agents can immediately address customer inquiries.
Give your billing a personal touch through live chat
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Respond immediately to inquiries
Provide swift responses for key issues like payment failures and refunds, so you can keep your subscribers happy and your income flowing.
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Receive instant clarity for billing concerns
Utilize the power of live chat to address and clarify any uncertainties your customers may have regarding transactions, discounts, or item rates.
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Collect subscriber feedback directly
Measure customer satisfaction and operator performance by receiving feedback directly through the chat widget.
Encourage subscriber self-service through automation
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Respond faster through template canned responses
Streamline customer support by creating canned messages in Zoho SalesIQ's settings, allowing for quick responses to common inquiries.
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Chat using personalized conversational Zobots
Relieve your operators by implementing Zobots, custom AI chatbots designed to manage initial interactions and assist in meeting customer requirements 24/7.
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Track online visitors
Monitor customer activity in Zoho SalesIQ's Live view, prioritize chat requests from those spending more time in the Customer Portal, and initiate chats as needed.
Why Zoho Billing?
From managing one-time invoices and subscriptions to handling payments and generating 50+ reports, Zoho Billing is the perfect go-to solution designed to simplify all your complex billing needs.
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![Customize billing strategies | Zoho Billing]()
Implement billing strategies that suit your business.
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![Automate payments | Zoho Billing]()
Automate and collect payments with ease.
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![Generate reports | Zoho Billing]()
Get data driven insights to be on top of your game.
See what customers have to say
"Zoho Billing, combined with other Zoho apps, enables me to cut my overhead, steer the business in the right direction, and provide stellar experience to my customers."
"Zoho Billing's extensive customization options and close-knit integrations made it a natural choice."
