Zoho Inventory


How do I manage new customers from sales channels?

Any customer who is not a contact in Zoho Inventory, but is a customer in a sales channel will be automatically created during a sales order sync.

Note: To ensure no duplicate contacts are being created, during a sync a contact in sales channel is checked against the contact list in Zoho Inventory not by name but by email address.

The customers who are obtained from sales channels, can be viewed under a specific filter that ensures easy viewing and fetching.