Zoho Invoice

FAQ

How can my customers login to the client portal?

Whenever, you enable portal access, an invitation mail will be triggered automatically from Zoho Invoice. Your customers need to accept this invitation in order to access the portal.

To enable the client portal for a contact for the first time, in the Contact Details Page, under the Overview tab, scroll down and click on the Enable Portal option that appears on the left bottom.

Reinvite to client portal

In the pop-up that follows, you will have to select the contact persons, to whom you wish to grant portal access.

Also, you can Set Password for your client’s portal, which they can reset later.

You can also re-invite your contact to the portal. To do this please follow the below steps:

Reinvite to client portal

An invitation mail with a link to set up a password will be sent to the contact person. On clicking the invite link, Zoho Invoice will open up another page where your client can create a password to login to your portal. Once they login, they can view their invoices, estimates, payment history and make payment via secure payment gateways.

You can also Set Password for your client’s portal, which will be sent to them in the invitation mail, along with the Username.

To Set Password for client portal :

Set portal password

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