Warehouse Management System (WMS) FAQ – An overview

General-FAQ| 1 min read | 2 comments
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1. What is warehouse management?

Warehouse management is the process of optimizing and regulating the operations and storage of items in a warehouse. The process begins when inventory enters the facility and continues until it is sold, consumed, or relocated. Like production management, warehouse management aims to organize all operations and activities within a warehouse effectively and efficiently.

2. What are the basic warehouse operations?

The six fundamental warehouse operations are receiving, putaway, storage, picking, packing, and shipping. Businesses can simplify their warehouse operations, save costs, reduce errors, and increase the percentage of flawless orders by optimizing these six operations.

3. What is a warehouse management system?

A warehouse management system (WMS) is an advanced software that regulates and automates various warehouse processes, increasing the total productivity and effectiveness of a company’s warehouse operations.

4. What are the unique functions of a WMS?

  • A WMS procedure begins when the items arrive. Barcoding and RFID tags track the items’ arrival time, quantities, and storage locations.

  • Modern WMSs include real-time tracking of assets, orders, and warehouse operators’ projects and timelines.

  • Order and fulfillment management capabilities alert you about reorders when orders are dispatched and received.

5. What are the most significant benefits of using a WMS?

WMS simplifies warehouse operations. Its most significant benefits are:

  • Simplified Just-In-Time inventory

  • Lower operating costs

  • Continuous process optimization

  • Increased security

  • Better customer and supplier relationships

  • Optimized labor resources

  • Improved demand planning

  • Transparency with workers and vendors

 6. How does warehouse management affect supply chain management?

Warehouse management is the crucial link between making a product and getting it to customers. Inefficient warehouse management could lower a business’s efficiency and affect its productivity. Therefore, warehouse control helps keep products in order so they can be sent to the right customer at the right time—the most important part of the supply chain.

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  1. Nitesh pandey

    warehouse operations problem solving Accepting an order on the assumption that you have enough stock to fulfill it, and only later finding out that you don’t. OR Denying an order after assuming that you don’t have enough stock to fulfill it, but then finding out that you do. What process would you implement? How many how many people required to Execute this process what would each one’s responsibility

    • Henry Jose

      Hey Nitesh Pandey,

      So when it comes to having a clear-cut idea of your stock, you don’t have to worry because Zoho Inventory provides transparency into your available stock. Now let us go into this as scenarios,

      1. You do not have stock but have gone ahead with the order. What to do?
      Ans: You have an indication of how much stock of that item is on hand while fulfilling the sales order. It would be displayed alongside. Now, if someone makes a mistake, you have two ways to fix it:
      a. You can restrict transactions.
      b. You can cancel that particular item from the sales order or, worst case, the entire sales order.
      Losing a customer is the worst thing that can happen to a business. Zoho inventory provides an in-built mailing option to the customer to assure that the aforementioned products will be delivered once they are available.

      2. What if I restricted a sales order with stock at hand?
      Ans: The available stock is displayed while fulfilling the order. However, suppose that is overlooked due to negligence. In that case, you should immediately notify the customer through in-built mail and correct the error.

      At most, two people should be enough for this task.

      Thanks. For more information and queries, contact support@zohoinventory.com.


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