Trust your sales to the CRM trusted by the world

Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Transform your business with the world’s favorite customer relationship management software.

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Winner of PCMag's
Business Choice Awards for CRM - 2019

According to the PCMag survey, Zoho is the most recommended CRM and the only one with a positive NPS score among other leading CRM vendors.

Connect with your customers wherever they are

Read more about Multichannel communication
  • Reach customers across every channel: telephony, email, live chat, and social media
  • Get real-time notifications when customers interact with your business
  • Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers
Read more about Multichannel communication
Telephony - Multichannel communication - Zoho CRM Software
Live chat - Multichannel communication - Zoho CRM Software

Save more time with automation

  • Automate every aspect of your business and cut out time-intensive, repetitive tasks
  • Streamline your lead nurturing process and make the most of every incoming lead
  • Trigger instant actions, stay on top of activities, and follow up better with workflows
Find out more ways to automate your sales
Analytics - Real-time sales analytics | Zoho CRM

Get real-time reports and insights

More about analytics
  • Make smarter business decisions with powerful, real-time analytics
  • Measure and manage your organization’s territory-wide sales performance
  • Track key performance indicators, including current trends and future predictions
More about analytics
Comparator - CRM Analytics and Dashboards - Zoho CRM platform CRM Analytics and Dashboards - Zoho CRM platform Target Meter - CRM Analytics and Dashboards - Zoho CRM platform Funnel - CRM Analytics and Dashboards - Zoho CRM platform Target Meter - CRM Analytics and Dashboards - Zoho CRM platform KPI -CRM Analytics and Dashboards - Zoho CRM platform

Conversational AI for smarter selling

  • Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant
  • Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals
  • Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions
Check out what else Zia offers

Join 150,000+ businesses who sell smarter, better and faster with Zoho CRM

Why choose Zoho CRM?

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  • Simple, straightforward user interface with a minimal learning curve
  • Flexible, month-to-month contracts supported by transparent pricing plans
  • Deployment, consultation, onboarding, and training programs to help you get started smoothly
  • Migration wizard to easily import data from spreadsheets or other CRM systems
  • Fully extensible developer platform that facilitates tighter integration of CRM with external systems and applications
  • Sell on the go with our award-winning CRM apps for both iOS and Android

How a leading global franchise development company scaled faster with the help of Zoho CRM

Brent Dowling, CEO, RainTree

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Zoho CRM Customers - Awards and testimonials

Highly rated by
both critics and users

2019 Gartner Sales Force Automation (SFA) Magic Quadrant - Challenger

Best Sales Force Automation Software of 2019 as reviewed by customers

Best CRM Software for 2019 - Category Leader Ranking

Great User Experience Award 2018 by FinancesOnline

4.50/5

4.20/5

4.00/5

4.00/5

4.00/5

Tightly integrated with the business apps you use every day

Learn more
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Testimonials from the#ZohoCRMFamily

More Customers

Amazon India helps retailers flourish through Zoho CRM

India’s largest online Investment Platform Increases Productivity 5X by Implementing Zoho CRM

Zoho CRM has positioned India’s largest hot beverage company for major growth

“Zoho has played an important role in standardizing our program. We now have more than 15,000 sellers using our services. The functionalities we've added have evolved Zoho CRM beyond just lead and contact management to more of a complete operational platform."

Anand Goyal,Program Leader - Service Provider Network,
Amazon India

“As a CRM manager, I can plug myself in directly to the sales team and make sure they never slip out of deals, with the help of working tips provided by Zia. In addition, Zoho Support is amazing. They have assisted me any time I needed help."

Divya Sundaraju,Assistant manager - Learning & Development,
FundsIndia

“From using spreadsheets to Zoho CRM, we have managed to capture data in a more versatile way and have also minimized our sales cycle. It gives us more visibility of how our business is moving and makes us much more efficient."

Sreeparna Roy,Manager - Business Marketing & Strategy,
Chai Point

More Customers

Improved Sales.
Lasting Relationships.
Faster Growth.

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