How do I record the payments I receive from my vendors?

If you’ve made an excess/advance payment to a vendor and the vendor refunds a part or the entire excess/advance payment, you can record the refund under Payments Made. To record an excess/advance payment:

• Go to Purchases on the left sidebar.
• Select Payments Made.
• Select an excess/advance payment.
• Click the More button in the top top right corner.
• Click Refund.
• Enter the Amount, select the Refunded On date, and select the To Account.
• Click Save.

The refund will now be recorded under Payments Made.

If you return goods or services to a vendor, or if you cancel an order, the vendor will provide a refund for your purchase. In Zoho Books, you can record the refund as vendor credits, which you can use for future transactions with the vendor. However, if you’ve requested a refund and the vendor has issued it, you can record it in Zoho Books under vendor credits. Here’s how:

• Go to Purchases on the left sidebar.
• Select Vendor Credits.
• Select a vendor credit.
• Click the More button in the top right corner.
• Click Refund.
• Select the Refunded On date, enter the Amount, and select the To Account.
• Click Save.

The refund will now be recorded under Vendor Credits.