With Zoho Desk for Google Workspace, you can manage customer tickets, maintain accounts and contacts, automate support process, increase agent productivity and much more. In short, Zoho Desk streamlines and quantifies the entire process right from receiving the customer support ticket till its closure.
You can have Zoho Support available on your Google Workspace dashboard page - no additional login required.
You can add existing Google Workspace users to Zoho Support, automatically setting them up as support agents without having to create new accounts.
You can import your Google Workspace contacts into Zoho Support.
Your team can also access Zoho Desk on your Android for Work account. Once installed by the admin, Zoho Desk gets automatically installed for all other users too. Learn more.
" A very intuitive help desk application that has allowed our Technical Support Representatives to answer and react to our customers in a timely manner. "