Naman leads customer experience and partnerships at Zoho Flow, and looks after go-to-market, growth, and adoption.He spends most of his time talking to the people who use Flow. Small teams stitching a few apps together, large companies running processes that cross half the org. He figured out a while back that the problem barely changes as the company gets bigger. Someone's still copying data by hand. A task is still sitting there waiting on a person to notice it, and no one can say where things stand without asking around. He keeps coming back to the cost that never lands on a report. An hour here, a follow-up that slipped there. It adds up to more than people expect. He'd rather show you the work automation takes off your plate than sell you on automation itself.