Integrate Roll with Trengo

Send information between Roll and Trengo automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create tasks in Roll when tickets are assigned in Trengo


Tracking and recording the progress of a task or ticket shouldn't be a daunting task. Automate the process of gaining complete visibility of a ticket. This flow will create a new task in Roll when a ticket is assigned to an agent in Trengo.

How it works
1) A new ticket is assigned to an agent in Trengo.
2) Zoho Flow creates a new task in Roll.
Use this flow
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Create tasks in Roll when tickets are assigned in Trengo

Trengo + Roll

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Create contacts in Trengo for new companies in Roll


Let your teams and their members access important customer details on one platform, rather than having to search through multiple apps for it. This flow will create a contact in Trengo when a new company is created in Roll.


How it works
1) A new company is created in Roll.
2) Zoho Flow creates a new contact in Trengo.
Use this flow
+

Create contacts in Trengo for new companies in Roll

Roll + Trengo

Build your own integrations between Roll and Trengo

Connect Roll and Trengo with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Roll and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Time record created

Triggers when a new time record is created

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Outbound message sent

Triggers when a new outbound message is sent

Inbound message received

Triggers when a new inbound message is received

Ticket reopened

Triggers when an existing ticket is reopened

Note created

Triggers when a new internal message is created

Ticket closed

Triggers when an existing ticket is closed

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Ticket label added

Triggers when a new label is added to an existing ticket

All Actions - Actions are the automated tasks

Create task

Creates a new task

Create project

Creates a new project

Create company

Creates a new company

Assign label for ticket

Assigns the specified label for an existing ticket

Create ticket

Creates a new ticket

Create profile

Creates a new profile

Send ticket message

Sends a ticket message

Send email

Sends an email to the specified email address

Create contact

Creates a new contact

Update profile

Updates the details of an existing profile by ID

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Fetch ticket

Fetches the details of an existing ticket by ID

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Update contact custom field

Updates the details of an existing contact custom field

What is Roll?

Roll is a project management application that lets you manage projects, track time, assign tasks and more.

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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