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FreshdeskFreshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics. Category : Customer Support, Popular
HubSpot CRMHubSpot CRM is a CRM tool that lets you convert prospects into contacts, improvise your strategy based on reports, and manage your contacts and sales funnel from one place. Category :
Zoho CRMZoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads. Category : Zoho, Sales Automation, CRM
Microsoft TeamsMicrosoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat. Category : Team Collaboration, Microsoft
OutlookOutlook is email software that lets you manage contacts, set reminders, and share calendars with coworkers. Category : Popular, Microsoft, Email
SalesforceSalesforce is CRM software that lets you manage sales, deliver personalized messages, and predict outcomes with AI-powered analytics. Category : CRM
SlackSlack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders. Category : Team Collaboration, Team Chat
ZendeskZendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers. Category : Customer Support
RingCentral supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when a call is recorded
Triggers when a call is ended
SMS sent or received
Triggers when a new SMS is sent or received
Triggers when a call is missed
Triggers when a new voicemail is received
All Actions - Action are the automated tasks
Sends a new SMS to the specified phone number
Creates a new contact
Initiate ringout call
Initiates a two-legged ringout call based on the specified caller and callee phone numbers
Updates the details of an existing contact
Fetches the details of an existing contact
Fetch extension by ID
Fetches the details of a RingCentral extension by extension ID
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What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
Categories : Phone / SMS
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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“With webhook support and a rich ecosystem of business apps, Zoho Flow has helped us automate our order fulfilment process, and also allowed us more control over data and their movement across apps. The platform is very intuitive and easy to use.”