Integrate LiveChat with 900+ apps

Create business workflows for LiveChat without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular LiveChat workflows

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Get Slack messages for new LiveChat chats

When a new chat is initiated in LiveChat, the flow sends you a message in Slack. Now you don't have to keep watching your support portal for new chats. When one comes through, Zoho Flow will automatically notify you through Slack.

How it works

1. A new chat is created in LiveChat.

2. Zoho Flow sends a channel message in Slack.

Use this flow
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Get Slack messages for new LiveChat chats

LiveChat + Slack

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Update Geckoboard text widgets with new LiveChat tickets

Support tickets often indicate issues that slipped through. Use this flow to bring visibility to these issues through automatic text widget updates on Geckoboard for tickets in LiveChat. 

How it works

1. A new ticket is received in LiveChat.

2. Zoho Flow updates a text widget on Geckoboard with the ticket.

Use this flow
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Update Geckoboard text widgets with new LiveChat tickets

LiveChat + Geckoboard

Build your own LiveChat integrations

Connect LiveChat with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your LiveChat workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat created

Triggers when a new chat is created

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

All Actions - Actions are the automated tasks

Resume chat

Restarts an archived chat

Close chat

Closes an existing chat

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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