Quote Preferences

Quote Preferences allows you to change the settings on how quote works and edit the Terms & Conditions, Customer Notes. Also, you can create custom fields to add more information to a quote.

To navigate to the Quote Preferences page:

1. Go to Settings from the top-right corner or simply press s to instantly navigate to the Settings.
2. Select Quotes and navigate to the General tab.

Alternatively, if you’re in the Quotes module, you can navigate to the Quote Preferences by clicking the More icon at the top and selecting Quote Preferences.

Editing Accepted Quotes

An accepted quote can be converted into an invoice. If you want to allow editing of accepted quotes, mark the box Allow editing of accepted quotes.

When you make any changes to an invoiced quote, the changes won’t reflect in the invoice. You’ll have to convert the edited quote to a new invoice.

Accepting/Rejecting Quotes via the Public Link

The public link is the link that is shared through the share quote link option or the link that is accessed from the email sent to the customer.

If you want to allow customers to accept or reject the quote sent to them through the public link, mark the box Allow customers to accept or decline the quotes via the public link. This can be useful for customers who do not have customer portal enabled. You will be informed via notification and email once the customer has accepted or declined the quote.

Automating Quote Conversion

• Choose if you want to automatically convert an accepted quote to an invoice.
  • Select Don’t convert accepted quotes automatically if you don’t want to automatically convert an accepted quote to an invoice.
  • Select Convert accepted quotes to draft invoices if you want to automatically convert an accepted quote to an invoice and save the invoice as draft.
  • Select Convert accepted quotes to invoices and email it to the customer if you want to automatically convert an accepted quote to an invoice and send the invoice to your customer. The invoice will be available in the Invoices module in Open status.

Hide Zero-value Line Items

Mark Hide zero-value line items under Zero-value line items, if your quote contains line items with zero value. They will be hidden in the quote’s PDF and Customer Portal but remain visible when you view or edit the quote. These line items will still be visible when viewing or editing the quote.

Retain Selected Fields When Converting Quotes to Sales Orders or Invoices

To retain the additional fields you’ve added to a quote when converting it into an invoice:

• Under Select the fields in a quote that you’d like to retain when you convert it into an invoice and mark the following fields:
  • Customer Notes
  • Terms and Conditions
  • Address

Entering Terms & Conditions

• Enter the Terms & Conditions for a quote. This will be displayed in every new quote you create and you can also edit it while creating a quote.
• Enter the Customer Notes that you want to share with your customers along with the quote. This will be displayed in every new quote you create and you can also edit it while creating a quote.
• Click Save.

Adding Custom Fields

If you have an office with folders stacked in a shelf, Custom Fields are like extra folders that you can add to your already existing folders to store more files.

Custom Fields are fields that you can manually add to the quote creation page to store additional information relating to the quote.

To create a Custom Field:

• Go to Settings from the top-right corner or simply press s to instantly navigate to the Settings.
• Select Quotes and navigate to the Field Customization tab.
• Click the + New Custom Field button in the upper-right corner.
• Enter a Label Name for the custom field that you’re creating.
• Choose if the custom field should be a mandatory field or not.
• Click Save.

Learn more about Custom Fields.

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