Case Study Spotlight

Zoho CRM helped Vitaquest's 600+ employees improve efficiency, accuracy, and speed across every department

Summary

Vitaquest International, a global leader in nutraceutical and functional food manufacturing, implemented Zoho CRM to centralize customer data, streamline quoting and onboarding, and simplify communication across departments.

The company replaced fragmented email-based workflows with automated, transparent processes—cutting turnaround times, boosting quote volume, and driving measurable revenue growth across product launches.

Key Highlights

  • Faster quoting: Reduced quote turnaround time by 50%, enabling faster customer response and a 33% increase in quote volume.

  • Time savings: Eliminated over 6,500 emails per month and gained 65 working days per year for the sales department through automation.

  • Revenue growth: Improved process visibility and data accuracy, contributing to a 65% increase in product launch purchase order (PO) revenue.

Read about how Vitaquest reduced email volume by 6,500 per month and increased product launch revenue by 65% with Zoho CRM.

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