Case Study Spotlight

Agrim scaled its marketplace and boosted efficiency and engagement with custom low-code apps through Zoho Creator

Summary

Agrim, a B2B ecommerce marketplace connecting over 1M+ agri-input retailers with 40K+ manufacturers, turned to Zoho Creator to streamline internal operations and enhance customer engagement. Starting with an internal sales pipeline app, Agrim quickly expanded to six customer-facing applications that automated workflows, boosted data accuracy, and improved marketplace trust.

The result was faster order fulfillment, higher engagement, and a stronger platform experience for retailers and suppliers alike.

Key Highlights

  • Rapid development: Built and deployed new apps in 1–2 weeks, cutting development time by 400% with Creator’s low-code platform.

  • Operational speed: Achieved a 600% faster turnaround time (TAT) and eliminated manual intervention across key processes.

  • Customer engagement: Improved data quality by 300% with 6 custom apps to increase retailer participation, and enhance platform reliability.

Read about how Agrim built six custom low-code apps in weeks to power a million-strong agri-retailer network with Zoho Creator.

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