Top-rated CRM software
that scales with your business
From first deals to complex operations, manage everything in one place – fast to deploy, intuitive to use, and ready for how your business actually operates.
Get started with your 15-day free trial (no credit card required).
Awards
Destination CRM’s Industry Leaders in Enterprise Suite — 2025
Visionary — Gartner Magic Quadrant for Sales Force Automation 2025
Leader in Sales Force Automation Technology Value Matrix 2025
Best CRM of 2025 — Recognized for “Best Value for Money”
Data Quadrant Champion 2025
Trusted by 300,000+ businesses worldwide. Used by over 100 million users.
Businesses of all sizes rely on Zoho CRM to manage, grow, and scale their operations.
“Zoho CRM handles our entire sales and account management functions, and is our single source of truth for MI and client information.”
“As we move into an AI-led future, Zoho is playing a critical role in helping us transform how we operate and how we create value for our customers.”
“As a business, we’ve grown rapidly and Zoho has grown with us. We’ve found it very scalable. If you’ve not tried Zoho already, give it a go!”
Here's how Zoho CRM helps you stay in control
Zoho CRM helps you stay in control of your pipeline, your team, and your growth – without adding complexity.
See exactly what's happening in your pipeline.
Track deals, campaigns, and customer activity in one place.
Know what to do next – without chasing updates.
Improve lead conversion rates with better visibility and follow-up.
Access everything you need, wherever you're working.
Improvement in lead conversion rates.
Revenue increase per sales person.
Improvement in customer retention
Shorter sales cycles.
* Growth metrics reported by
our customers in an internal survey.
Decreased sales and marketing costs.
Why businesses choose Zoho CRM
Not all CRM systems are built the same. Zoho CRM gives you the flexibility, control, and capability to manage your sales process your way – without unnecessary complexity.
Stay on top of every opportunity
Bring in quality leads, nurture them, and turn them into happy, paying customers. Get a complete view of all customer data—personal details, all communication you've had with them, and more—all in a single place.
Get reporting you can actually rely on
Track performance across your pipeline, forecast revenue, and build dashboards that give you a clear, accurate view of your business — with the insight you need to guide decisions and drive performance.
Make smarter decisions with built-in AI
With Zia, Zoho CRM's AI, you get an interactive link to all your CRM data. Get predictions that help you focus on the right deals with the highest chance of closure, identify and remove bottlenecks, prioritize your response based on the sentiment of a customer's email, and more.
Spend less time on admin
Instead of having your sales team waste their time doing administrative work, automate all your routine and mundane tasks with workflows and macros to help your team focus on winning clients and closing deals.
Engage customers across every channel
Reach out, respond, and stay in touch with your customers across email, telephony, social media, and live chat with a real-time notification system. Build better and long-lasting relationships through meaningful connections.
Connect with the tools you already use
Zoho CRM fits into your existing setup – so you can connect your tools, share data across teams, and avoid switching between systems. Integrate with hundreds of business apps across sales, marketing, finance, and support, keeping everything aligned as your business grows.
Why businesses choose Zoho over other CRM tools.
Many CRM systems force a trade-off – cost, complexity, or capability. Zoho CRM is designed to give you all three, without compromise. Here's how Zoho CRM compares across the areas that matter most.
Google Workspace
per user
Built-in AI
Yes
No--
Built-in Telephony
Yes
NoNoNo
Integration with Google Workspace
Yes
Additional £ (Requires Third-party connectors)Additional £ (Requires Third-party connectors)Additional £ (Requires Third-party connectors)
Data Storage
Unlimited from the Professional edition
Limited across all editionsLimited across all editionsLimited across all editions
Built-in Inventory management
Available from the professional edition
NoNoNo
Sales activity gamification
Available from the professional edition
Additional £NoNo
Monthly price per user
From $40
From $165From $95From $1500
Here's what you will save
per user, per month.
for Sales
With Zoho CRM your savings in percentage
CRM Plus
Unify sales, service, and marketing on one platform
- Eight apps, all features included
- Users have access to all apps
- Fully integrated
CRM Flex
View apps, editions, and prices
Build a custom sales, service, and marketing bundle
- Select the apps you need
- Select editions and users for each app
- Fully integrated
Experience the power of an integrated
Sales, Marketing, and Service CRM
- Sales
- Customer service
- Email marketing
- Business intelligence and analytics
- Social media marketing
- Project management
- Customer survey management
- Website visitor tracking
save up to 34%
Improve customer acquisition and accelerate growth
Manage global CX operations with the complete CRM
Scale exponentially with dedicated BI capabilities
Start your free trial of Zoho CRM
Get up and running quickly, explore the full platform, and see how it works for your business.
START YOUR FREE TRIALNo credit card required. Set up in under 60 minutes.
*All prices shown here are in GBP. The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 14th March, 2024.