Actions that can be performed on Sales Return

The article discusses various actions that can be performed on sales returns in Zoho POS. These actions include declining a return request, sorting records, and refreshing the list. To decline a return request, go to the Sales> Returns module, select a sales return, and click More> Mark as Declined. Sorting records can be done by going to the Sales> Returns module, clicking More, and selecting a field of choice. The records can then be sorted in ascending or descending order by clicking the Up or Down arrow. Refreshing the list can be done by clicking More in the Sales Returns module and selecting Refresh List. The article also explains how to sort records by date, RMA#, sales Order#, customer name, created time, and last modified time. Additionally, the article provides related articles and a navigation menu to access other help resources. The article is divided into sections, including Mark as Declined, Refresh List, and Sort Records, which provide step-by-step instructions on how to perform these actions. The article also includes a note that once a sales return has been received, it cannot be declined. The article is last modified on February 21, 2024.