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Connect Trengo with your apps and move data seamlessly
Automate redundant manual tasks and save your precious time and effort
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Trengo supports following triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket label added
Triggers when a new label is added to an existing ticket
Inbound message received
Triggers when a new inbound message is received
Triggers when an existing ticket is assigned to an agent
Triggers when a new internal message is created
Triggers when an existing ticket is reopened
All Actions - Action are the automated tasks
Sends an email to the specified email address
Send ticket message
Sends a ticket message
Creates a new ticket
Creates a new contact
Updates the details of an existing contact
Update contact custom field
Updates the details of an existing contact custom field
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetches the details of an existing ticket by ID
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What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Categories : New, Customer Support
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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“After implementing the processes in Zoho Flow, we have no more calendar checking, no more manually creating tickets, the URLs for Forms are automatically populated with ticket information, and the PDF files are automatically stored—it is basically night and day.” Know more