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Kayako supports following triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user account is created
Conversation created
Triggers when a new conversation is created
All Actions - Action are the automated tasks
Create conversation
Creates a new conversation
Create organization
Creates a new organization
Add tags to conversation
Adds the specified tags to an existing conversation
Add tags to organization
Adds tags to an existing organization
Create user
Creates a new user account and profile
Update organization
Updates the details of an existing organization
Update conversation
Updates the details of an existing conversation
Update user
Updates the details of an existing user
Find user
Finds the details of an existing user
Find conversation
Finds the details of an existing conversation
Find organization
Finds the details of an existing organization
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
Categories : New, Customer Support
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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“All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input” Know more
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