Integrate ServiceDesk Plus On-Premises with 750+ apps
Create business workflows for ServiceDesk Plus On-Premises without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Build your own ServiceDesk Plus On-Premises integrations
Connect ServiceDesk Plus On-Premises with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your ServiceDesk Plus On-Premises workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Request updated
Triggers when the details of an existing request are updated
All Actions - Actions are the automated tasks
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates an existing request with the specified problem
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
Update request
Updates the details of an existing request
Update problem
Updates the details of an existing problem
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Fetch problem
Fetches the details of an existing problem by ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
