Use Zoho Flow to integrate Office 365 with Freshservice, in atleast 165 different ways, without writing code. Automate any tasks that keep you away from what you do best.
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All Triggers - A trigger kickstarts the flow
Contact added
Triggers when a new contact is added
Email received
Triggers when a new email is received
Calendar added
Triggers when a new calendar is added
Event updated
Triggers when any detail of an existing event is updated
Event added
Triggers when a new event is added in the selected calendar
Updated release
Triggers when any detail of a release is updated
Release created
Triggers when a new release is created
Updated ticket
Triggers when any detail of a ticket is updated
Problem created
Triggers when a new problem is created
Updated user
Triggers when any detail of a user is updated
Updated problem
Triggers when any detail of a problem is updated
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
All Actions - Action are the automated tasks
Add user
Adds a new account user
Send email
Creates and sends an email to a recipient
Create contact
Creates a new contact
Create event
Creates a new event in the selected calendar
Update contact
Updates the details of an existing contact by ID
Invite user
Invites the specified user to your group
Find contact folder
Finds a contact folder using name
Fetch contact
Fetches the details of an existing contact by name
Create contract
Creates a new contract
Create department
Creates a new department
Create ticket
Creates a new ticket
Create requester
Creates a new requester
Create release
Creates a new release
Create problem
Creates a new problem
Create asset
Creates a new asset
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Fetch agent
Fetches an existing agent by email
Fetch asset
Fetches an existing asset by either its name or ID
Fetch department
Fetches an existing department by its name or ID
Fetch asset attribute
Fetches an asset type's attribute (product or vendor) by its name
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
What is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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Testimonial

“All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input” Know more
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