Integrate Microsoft Teams with RingCentral
Send information between Microsoft Teams and RingCentral automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Microsoft Teams and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Channel created
Triggers when a new channel is created in the selected team
Event created
Triggers when a new event is created
Call ended
Triggers when a call is ended
SMS sent or received
Triggers when a new SMS is sent or received
Call recorded
Triggers when a call is recorded
Call missed
Triggers when a call is missed
Call received
Triggers when a call is received
Voicemail received
Triggers when a new voicemail is received
All Actions - Actions are the automated tasks
Post message to chat
Posts a message to the specified chat
Create event
Creates a new event
Post message to channel
Posts a message in the selected channel
Create channel
Creates a new channel in the selected team
Update event
Updates the details of an existing event
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
Fetch event
Fetches the details of an existing event by title or ID
Send SMS
Sends a new SMS to the specified phone number
Initiate ringout call
Initiates a two-legged ringout call based on the specified caller and callee phone numbers
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Fetch extension by ID
Fetches the details of a RingCentral extension by extension ID
What is Microsoft Teams?
Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.
Similar apps
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
