Add notes to ticket

Adds private or public notes to the selected ticket

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create forum

Creates a new forum in the selected category

Create company

Creates a new company

Create forum category

Creates a new forum category

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch company

Fetches the details of an existing company by domain

Fetch ticket priority

Fetches a specific ticket priority by label

Fetch ticket status by ID

Fetches a specific ticket status by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches a specific ticket priority by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket status

Fetches a specific ticket status by label

Fetch contact by ID

Fetches the details of an existing contact by ID

Email chat transcript

Sends chat transcript as email