Deskpro

Use Zoho Flow to integrate Deskpro with 600+ apps without writing code. Automate any tasks that keep you away from what you do best.

CONNECT

Connect Deskpro with your apps and move data seamlessly

Connect

AUTOMATE

Automate redundant manual tasks and save your precious time and effort

Automate

ORCHESTRATE

Orchestrate your business process by integrating the apps you use efficiently

Orchestrate

Explore prebuilt Deskpro integration flows to get started

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Didn't find the Deskpro integration you are looking for? Create one yourself.

Deskpro supports following triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when any detail of a ticket is updated

Person added

Triggers when a new person is added

Ticket created

Triggers when a new ticket is created

Ticket response received

Triggers when a new response is received for a ticket

Organization created

Triggers when a new organization is created

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All Actions - Action are the automated tasks

Create ticket

Creates a new ticket

Add person

Adds a new person

Create organization

Creates a new organization

Add note to ticket

Adds a note or message to the selected ticket

Update ticket

Updates the details of an existing ticket

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch organization

Fetches the details of an existing organization

Fetch ticket

Fetches the details of an existing ticket by its ID

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    What is Deskpro?

    Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

    Categories : Customer Support

    What is Zoho Flow?

    Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.

    Access Zoho Flow

    Testimonial

    Neville MaderDirector, Perth Security Services

    “Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.”

    Watch Zoho Flow in action

    Advanced tools to help you build complex workflows in minutes

    Webhooks

    Use the webhook trigger to receive data from a wide range of services in multiple formats, including JSON, form data, and plain text.

    Schedules

    Execute actions automatically at specific times every day, or on a particular day of every week, month, or year.

    Decisions

    Include if/then branches to have your workflows carry out different sets of tasks based on the conditions you specify.

    Delays

    Set time delays between any two actions in your workflow. Stall actions for hours, days, weeks, or even until a specific date.

    Custom functions

    Write simple scripting functions to format data, call web APIs, send emails, and more.