- Boost your customer's online experience with custom chatbotBy Nicholas Koh43:22
Chatbots have become an important part of e-commerce solutions for customer support and operations. In this webinar, we'll talk about how the various deployments of a custom chat assistant can help grab buyer's attention, improve engagement experience, and eventually drive more sales and profit for your business.
- Deliver seamless CX for brand success with Zoho unified CRMBy Nicholas Koh45:29
Over the years, establishing an excellent customer experience has become one of the top priorities for businesses. It is one of the core differentiators for most purchase decisions today, and seizing the moment with customers and building brand loyalty takes precision, consistency, and speed. Join us as we discuss some of the top CX challenges, alongside integrated technology and AI powered tools to equip CX teams with contextual information and source of truth, vital for overall customer satisfaction and success.
- Supercharge your business with ZohoBy Nicholas Koh41:46
This Zoho overview will give you an idea of the many business apps that can power your front and backend work. We'll cover important automation and integration across Zoho apps to achieve a more streamlined way of collaborating across teams. Whether you are in HR, Finance, CX or Operations, data is an important asset for creating a single source of truth that will help achieve a more agile work environment. Listen to this webinar to learn more.
- Tried and tested techniques to boost sales with Zoho SalesIQBy Nicholas Koh32:54
When it comes to Sales, they just don't get enough credit. With stiff competition, and how savvy prospects are today, attracting and retaining customers is one of the biggest challenges faced by any business looking to bring in consistent revenue. In this webinar, we'll discuss tactics that can help you attract quality leads, establish credibility, build relationships and increase chances at conversions. Join us to learn about some tried and tested ways to boost sales conversions.
- One unified software suite to run your entire businessBy Nicholas Koh40:29
What exactly makes Zoho One the Operating System for Business? Zoho One is the only unified solution you need to run your entire business. In this session, we'll break down Zoho One's key layers - services, apps, and experience - and show you how unified they are. This unification will help your organisation work smarter and grow faster. We'll also share some best practices and show you how our customers across industries found success with Zoho One.
- Beyond the basics: Exploring advanced features in Zoho CreatorBy Chelsy Nepomuceno48:59
We're back with another insightful Creator session—and this time we're diving deep into all things low-code. Low-code platforms allow for rapid application development with minimal coding, increasing your agility and enabling you to build full-fledged apps overnight.
In this session you'll learn how to:
Build secure online self-service portals
Virtually map business processes with blueprints
Extend app functionality through flows
Bring AI features to your business apps
Localise your application in three simple steps - Optimise hybrid work with Zoho WorkplaceBy Nicholas Koh33:52
As the hybrid work model becomes an increasingly popular and obvious choice for today's businesses, aspiring modern organizations need to transform the way workers collaborate, innovate, and solve problems together. In this session, we'll explore the advantages of using a well-integrated and unified productivity platform like Zoho Workplace. We'll also discuss how Zoho Workplace can be used in tandem with a confluence of other Zoho apps to enable workers to share contextually relevant information, and knowledge across the organisation. Learn about other features and enhancements that will help you and your team find workplace success.
By Nicholas KohEvangelist - Streamlining Contract Management | Zoho Contracts32:16
This webinar gives you an overview of Zoho Contracts, highlighting its key features and how it addresses different aspects of contract management.
Takeaways from the webinar:
How to automate your entire contract lifecycle without toggling between multiple applications How to streamline each stage of the contract lifecycle and improve efficiency How to glean strategic insights from analytics and reports How to reduce sales contract cycle times to close more deals faster (all using Zoho Contracts) - Getting Started with Zoho CreatorBy Chelsy Nepomuceno46:40
Low-code custom application development empowers novice developers to build and implement apps without the need to acquire deep programming knowledge. It simplifies the app development process, masking all the programming that goes into it, while presenting users with ready-to-use, intuitive development tools.
In this session, learn how to build forms, create highly interactive dashboards, extend app functionality through integrations, and more. - Zoho One Live DemoBy Nicholas Koh56:25
Businesses today use multiple software tools to run their processes. This likely means they are still dealing with disparate activities across work, where engaging multiple third-party integrations becomes necessary. Without further straining the company's resources and IT team with integration work, the Zoho One ecosystem serves as a centralised platform to access all modular business solutions. Learn how to collaborate across business units seamlessly from driving marketing campaigns to sales, support, billable projects and inventory management, HR and training, e-signatures, and more. Watch how this unified console and the various apps that come together within it help organisations become the connected and agile business you want to be.
- Starting An Interactive Email Campaign With Zoho CampaignsBy Chelsy Nepomuceno39:03
One of the key factors that connect businesses with their end users is email marketing. However, the process of creating campaigns and evaluating responses can be tedious. Without the right set of tools, your email marketing efforts may not produce the desired results. Learn more about Zoho Campaigns' email campaign management providing the right tools to reach and engage with your customers through dynamic content.
- Making Your Switch To Zoho Workplace - Collaboration AppsBy Chelsy Nepomuceno37:35
Modern businesses are constantly collaborating to manage their team's work. Through integrated tools, teams can create, manage, and share tasks in real-time. Learn about Zoho Workplace's seamless collaborative creation tools that can enhance the work experience of any organization and empower teams to get more done in a shorter amount of time.
- Reimagining The Way You Look At Your CRMBy Nicholas Koh36:28
Over the years, creating an excellent customer experience (CX) has become a top priority for businesses as it is now one of the core differentiators for most purchase decisions. It can also inspire happy customers to help champion your brand. However, seizing the moment with customers and building brand loyalty takes precision, consistency, and speed. Learn how your sales team can tap into a CRM's potential with various customizations and automation, as we reimagine the CRM's use for a greater CX outcome.
- Making Your Switch To Zoho Workplace - Communication AppsBy Chelsy Nepomuceno34:20
In today's way of work, and efficient work environment requires a seamless communication style across distributed teams as they work together across locations and time zones. Learn about Zoho Workplace's context-driven communication tools that can enhance the work experience of any organization and empower teams to get more done with less time.
- What's New At ZohoBy Nicholas Koh51:42
Today, more than 75 million users are using Zoho. Our lifelong work in developing software solutions has helped users worldwide overcome business bottlenecks, and ease their transformation efforts. In 2021, Zoho has improved and launched more products to meet the increasingly demanding requirements of the digital age. This webinar summarizes Zoho's technological achievements in 2021, and recommends the best practices that come with each newly assigned product feature for Zoho users.
- Go From Selling To Nurturing: Customer Experience And LoyaltyBy Nicholas Koh36:29
Over the years, establishing an excellent customer experience has become one of the top priorities for businesses as it is now one of the core differentiators for most purchase decisions. However, seizing the moment with customers and building brand loyalty takes precision, consistency, and speed. Learn how a unified CRM suite can help align customer-facing teams, integrate sales and marketing activities, manage contacts, execute projects, improve support, and more.
- Personalizing Your CRM To Meet Your Business RequirementsBy Nicholas Koh46:09
Boosting the productivity of your sales team, and helping them keep their sales focus, shouldn't be a difficult task. A customizable CRM can help with fine-tuning sales processes by decluttering long and complex sales tasks, giving your business a more dynamic focus as it moves through the pipeline. Help your sales team perform their best by customizing your CRM today!
- Streamlining Communication Across Sales Team With Zoho CRMBy Nicholas Koh36:07
Communication silos exist within sales, too. This becomes especially obvious when more information starts to saturate the pipeline and complicates existing conversations that are happening across different channels. A well-integrated CRM can get information into the right hands, at the right time for building revenue-generating conversations. Inspire spontaneous team collaboration and share information to improve the quality of sales activities across your teams today.
- Deliver Superior Sales Results With A CRMBy Nicholas Koh49:22
While frontline staff like sales teams may not be traveling as much as they used to be, they are still hustling to get sales remotely. Learn how a cloud-based sales platform like Zoho CRM helps support the contactless sales environment by unifying sales data so agents can build customer relationships virtually, and automate repetitive and manual sales processes as they continue to meet customer demands.
