15 Days Free Trial. No credit card required.
- Email Inbox & Web-form
- Work Modes
- Customizable Help Center
- Knowledge Base
- Community Forums
- Domain Mapping
- Priority SLAs
- Basic Reports
- Agent Dashboards
- Manager Dashboards
- Ticket Overview Dashboard
- The Team Feed
- Remote Support (for one user)
Everything in Free+
- Multi-channel Support
- Helpdesk Automations
- Multi-department Management
- Advanced SLAs w/ Business Hours
- Two-way data sync with Zoho CRM
- Customer Happiness Ratings
- Cloud Telephony using Twilio
- Advanced Reports & Dashboards
- Zoho BugTracker Integration
Can't decide which plan is right for you?Compare our plans
Is the free plan really free?
It sure is. You get 3 free agents in the free plan for which you'd have to pay nothing out of your pocket. We won't even ask for a credit card. Let's put it this way - if you're stuck with email support, we are here to make your life better.
How about a free trial?
Jump right in and create your Zoho Desk account today, to activate a 15-day free trial for whichever plan you want to take for a spin. Customize, configure and explore all the powerful features of Zoho Desk without ever providing a credit card.
How can I pay?
We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payments via bank transfer or check transfer for yearly subscriptions.
Can I change plans during my trial?
Yes, we encourage you to change plans to discover the absolute best fit for your organization. Click the Trial Other Editions link to switch from your curent plan during the trial period.
What about a money-back guarantee?
If you are not satisfied with our product or service, cancel your subscription at any time and we will refund your purchase amount in full.
What happens when my trial ends?
After your trial expires you will need to purchase a monthly/yearly subscription. Your trial account will become your permanent account with all of your data and customization remaining snuggly intact.
Does the application support multiple languages?
Yes, we support 9 languages viz., English (USA), Chinese, Japanese, Spanish, French, German, Turkish, Russian and Portuguese (Brazil).
Am I eligible for any discounts?
Yes, we offer a discount on up-front annual commitments. Our annual prices on this page reflect this discount. We also have a special pricing if you're a non-profit or an educational institution.