Documentation
Gain in-depth knowledge of all the Zoho Desk features. Learn how to set up and implement the help desk software for your business.
Guided Tour
Explore Zoho Desk with our interactive guided tour and familiarize yourself with its terminologies and features.
Take the TourFAQs
Browse through our wide range of frequently asked questions and quickly resolve the most common problems you face in Zoho Desk.
Use Cases
Explore our solution library to discover how Zoho Desk features can help you streamline support, solve business challenges, and deliver better customer service.
eBooks
Download free ebooks and access a range of topics to get deeper insight on successfully using Zoho Desk.
Developer Space
Access our Developer Guide to understand how to integrate Zoho Desk with third-party applications using APIs and explore a lot more.
Add-ons and Integrations
Integrate your help desk with your favorite applications and collaborate seamlessly across platforms from within Zoho Desk.
Marketplace Extensions
Expand the abilities of Zoho Desk by installing extensions from the Marketplace. We have a variety of extensions for various business needs.
Videos
Explore our video library that comprises a variety of videos to help you get acquainted and master Zoho Desk.
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Stellar multichannel support
How to build your knowledgebase
Automating customer service process
Webinars
Sign up for our webinars and learn the basics of Zoho Desk, from customization to automation and more.
User Community
Participate in discussions on various topics, articles, and updates from the Zoho Desk team and Zoho partners. Join the Zoho Desk user community!

Self-service Portal
We are here to help! If you can't find the answer to your questions in our resources, submit a ticket and we will get in touch with you.
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