Here's what makes Zoho Desk the best alternative to Happyfox
Computer = Telephone
With Zoho Desk, you can make or receive phone calls, record and transfer them to other agents, all from your computer, as easily as with a telephone.
Automation, your best friend.
Automate all your repetitive and mundane tasks easily. You can set triggers to escalate tickets that have violated your SLAs, and ensure that you stick to your deadlines.
Sit back and improve.
Zoho Desk provides you with meaningful metrics that enable you to make better decisions. You can also generate custom reports.
Deliver support on the go.
With our Android and iOS apps, your agents can provide customer support from wherever they are.
Self-service is here to help.
The Knowledge Base is a repository of articles that enables customers to help themselves before they contact you. Watch your ticket load reduce instantly!
Distance is no barrier.
It doesn't matter if your colleague is just on the next floor or a thousand miles away. Simply tag them in tickets and experience the future of collaboration.
Computer = Telephone
With Zoho Desk, you can make or receive phone calls, record and transfer them to other agents, all from your computer, as easily as with a telephone.
Automation, your best friend.
Automate all your repetitive and mundane tasks easily. You can set triggers to escalate tickets that have violated your SLAs, and ensure that you stick to your deadlines.
Sit back and improve.
Zoho Desk provides you with meaningful metrics that enable you to make better decisions. You can also generate custom reports.
Deliver support on the go.
With our Android and iOS apps, your agents can provide customer support from wherever they are.
Self-service is here to help.
The Knowledge Base is a repository of articles that enables customers to help themselves before they contact you. Watch your ticket load reduce instantly!
Distance is no barrier.
It doesn't matter if your colleague is just on the next floor or a thousand miles away. Simply tag them in tickets and experience the future of collaboration.
"It's a game changer. Easy to use and with amazing support."
James B
Solutions Architect / Technical Consultant at IT@Spectrum Ltd.
"...very satisfied with the customization options that are available."
Michael Macarthur
IT Consultant at Macarthur IT Services
Save at least 62% by migrating to the better helpdesk.
Zoho Desk Happyfox $ You Save % You Save
Plan 1039$ 39 100%
Plan 21559$ 4474%
Plan 33079$ 49 62%