Zoho Desk featured in Gartner's Magic Quadrant for CRM Customer Engagement Center (CEC), 2020

For mid-sized and large businesses, putting customer service at the heart of the organization has become critical to their success. Zoho Desk has been built with that purpose in mind. Thousands of mid-sized and large organizations around the world use Zoho Desk to run their complex customer service operations.



*Gartner, Magic Quadrant for CRM Customer Engagement Center, Brian Manusama | Nadine LeBlanc, 04 June, 2020

*Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.