- Map and automate your end-to-end customer journey in CRM with CommandCenterBy Mano Sivanandan36:43
In this webinar, you will learn how you can implement CommandCenter to connect different modules, processes, and applications inside CRM.
Available for: UltimateEnterprise - Create CRM records with forms that are crisp, easy to navigate, and allow you to guide your sales team with notesBy Ramya29:24
This webinar will help you learn how you can use Wizards to build sequential forms that progress based on information entered.
Available for: UltimateEnterprise - Emails powered by AI - Enrich CRM records, capture events and prioritize replies based on intentBy Mano Sivanandan15:19
In this webinar, you'll learn how you can prioritize your emails based on intent, use data enrichment from signatures, and capture events from emails using Zia for Emails feature.
Available for: UltimateEnterprise - Utilizing Segmentation to help you deliver personalized customer solutions and experiencesBy Mano Sivanandan30:21
In this webinar, you will learn how to identify and segment your customers based on RFM Model and its various applications.
Available for: UltimateEnterprise - How to improve your campaign performance using Marketing Attribution for better returnsBy Mano Sivanandan43:34
This webinar explains the 6 types of attribution models in Zoho CRM and how you can analyze your marketing campaigns using them.
Available for: UltimateEnterprise - Optimize Webform Analytics and A/B Testing to improve the quality and volume of leadsBy Mano Sivanandan27:07
This webinar will help you learn how to build and test different versions of your webform. And, identify the best version of your webforms and analyze their performance using webform analytics.
Available for: UltimateEnterprise - Empower your sales team to deliver smarter, better, and faster with Zia, your personal AI-driven sales assistantBy Mano Sivanandan33:08
In this webinar, you will learn about the new enhancements in Zia such as lead assignment rule and workflows suggestions, product recommendation, and custom prediction builder for each module in CRM.
Available for: UltimateEnterprise - Leverage your CRM Data to track key metrics of your business, identify patterns and anomalies, and get valuable insightsBy Mano Sivanandan35:52
In this webinar, you will learn the analytical capabilities in Zoho CRM and Zoho CRM analytics mobile app. You will learn how to apply the new analytics tools, Cohort analysis, and Quadrant analysis for your business.
Available for: UltimateEnterprise - Keep your sales team equipped with high-quality data with Review ProcessBy Mano Sivanandan22:29
In this webinar, you will learn the impact of data quality on sales and the need for data validation and how you can ensure only the right data enters your CRM using this feature.
Available for: UltimateEnterprise - Track opportunities, and plan your sales activities effectively with multiple sales pipelinesBy Mano Sivanandan19:20
This webinar will help you learn how to create and work with multiple sales pipelines in CRM.
Available for: UltimateEnterpriseProfessionalStandard - Improve your sales efficiency and measure effectiveness with Workflows for Emails and CallsBy Mano Sivanandan18:57
In this webinar, you will learn how to automate follow-up activities and set workflow rules for emails and calls
Available for: UltimateEnterpriseProfessionalStandardNote: Standard edition only includes call workflows.
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