Learn how to capture, score, and nurture leads from multiple sources using automation to engage the right leads at the right time.
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basicZoho CRM Product Tour
Get a guided overview of Zoho CRM, covering key modules, navigation, and real-world use cases to better manage your sales process.
- basic
Zoho CRM Product Tour
Get a guided overview of Zoho CRM, covering key modules, navigation, and real-world use cases to better manage your sales process.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- basic
Zoho CRM Product Tour
Get a guided overview of Zoho CRM, covering key modules, navigation, and real-world use cases to better manage your sales process.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- basic
Zoho CRM Product Tour - ANZ
Get a guided overview of Zoho CRM, covering key modules, navigation, and real-world use cases to better manage your sales process.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
- basic
Zoho CRM Product Tour - APAC
Get a guided overview of Zoho CRM, covering key modules, navigation, and real-world use cases to better manage your sales process.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
basicDay 1: Getting Started
Learn how to set up Zoho CRM the right way by configuring core settings like users, roles, data structure, and customization.
- basic
Day 1: Getting Started
Learn how to set up Zoho CRM the right way by configuring core settings like users, roles, data structure, and customization.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- basic
Day 1: Getting Started
Learn how to set up Zoho CRM the right way by configuring core settings like users, roles, data structure, and customization.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- basic
Day 1: Getting Started - ANZ
Learn how to set up Zoho CRM the right way by configuring core settings like users, roles, data structure, and customization.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
- basic
Day 1: Getting Started - APAC
Learn how to set up Zoho CRM the right way by configuring core settings like users, roles, data structure, and customization.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
- basic
Day 2: Lead Generation & Nurturing
Learn how to capture, score, and nurture leads from multiple sources using automation to engage the right leads at the right time.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- basic
Day 2: Lead Generation & Nurturing
Learn how to capture, score, and nurture leads from multiple sources using automation to engage the right leads at the right time.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- basic
Day 2: Lead Generation & Nurturing - ANZ
Learn how to capture, score, and nurture leads from multiple sources using automation to engage the right leads at the right time.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
- basic
Day 2: Lead Generation & Nurturing - APAC
Learn how to capture, score, and nurture leads from multiple sources using automation to engage the right leads at the right time.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
basicDay 3: Omnichannel Engagement
Learn how to enable, manage, and track omnichannel communication for better customer engagement.
- basic
Day 3: Omnichannel Engagement
Learn how to enable, manage, and track omnichannel communication for better customer engagement.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- basic
Day 3: Omnichannel Engagement
Learn how to enable, manage, and track omnichannel communication for better customer engagement.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- basic
Day 3: Omnichannel Engagement - ANZ
Learn how to enable, manage, and track omnichannel communication for better customer engagement.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
- basic
Day 3: Omnichannel Engagement - APAC
Learn how to enable, manage, and track omnichannel communication for better customer engagement.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
advancedDay 4: Automation Essentials
From capturing leads to closing deals, learn to automate all your business workflows in Zoho CRM.
- advanced
Day 4: Automation Essentials
From capturing leads to closing deals, learn to automate all your business workflows in Zoho CRM.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- advanced
Day 4: Automation Essentials
From capturing leads to closing deals, learn to automate all your business workflows in Zoho CRM.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- advanced
Day 4: Automation Essentials - ANZ
From capturing leads to closing deals, learn to automate all your business workflows in Zoho CRM.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
- advanced
Day 4: Automation Essentials - APAC
From capturing leads to closing deals, learn to automate all your business workflows in Zoho CRM.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
advancedDay 5: Data to Decisions
Learn how to track performance, measure KPIs, and gain actionable insights to make data-driven business decisions.
- advanced
Day 5: Data to Decisions
Learn how to track performance, measure KPIs, and gain actionable insights to make data-driven business decisions.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- advanced
Day 5: Data to Decisions
Learn how to track performance, measure KPIs, and gain actionable insights to make data-driven business decisions.
Divya Rajalakshmi
Customer Success ExpertDivya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
- advanced
Day 5: Data to Decisions - ANZ
Learn how to track performance, measure KPIs, and gain actionable insights to make data-driven business decisions.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
- advanced
Day 5: Data to Decisions - APAC
Learn how to track performance, measure KPIs, and gain actionable insights to make data-driven business decisions.
Diksha N
Lead - Customer SupportAs a Webinar expert in Zoho, Diksha leads and presents webinars on various topics, with a particular focus on Zoho CRM. Her role involves creating and delivering informative sessions, guiding attendees through different features, and addressing their questions. She ensures that each webinar provides valuable insights, helping participants understand and make the most of Zoho CRM.
- basic
Simplify Quote Management
Explore Zoho CRM's Configure, Price, Quote (CPQ) features, including product configuration and dynamic pricing rules.
Pameela Ramachandran
Manager - Customer SupportPameela Ramachandran is a manager at Zoho. She is a dynamic and thought-provoking speaker who has presented at several meetups. She helps companies all over the world to be more effective in customer relationship management through her tech presentations and webinars.
Zoho CRM Overview
Get started here! Learn about Zoho CRM and how it can improve your business efficiency.
basicPameela RamachandranManager - Customer SupportJan 06, 2026Tuesday11:00 AM GMTJan 13, 2026Tuesday11:00 AM GMTJan 20, 2026Tuesday11:00 AM GMTJan 27, 2026Tuesday11:00 AM GMTRegisterPameela Ramachandran
Manager - Customer SupportPameela Ramachandran is a manager at Zoho. She is a dynamic and thought-provoking speaker who has presented at several meetups. She helps companies all over the world to be more effective in customer relationship management through her tech presentations and webinars.
Setup and Customization
Let's go beyond the basics and learn to set up and customize your account to fit your business needs.
basicPameela RamachandranManager - Customer SupportJan 07, 2026Wednesday11:00 AM GMTJan 14, 2026Wednesday11:00 AM GMTRegisterPameela Ramachandran
Manager - Customer SupportPameela Ramachandran is a manager at Zoho. She is a dynamic and thought-provoking speaker who has presented at several meetups. She helps companies all over the world to be more effective in customer relationship management through her tech presentations and webinars.
Sales and Marketing Automation
From capturing leads to closing deals, learn to automate all your business workflows in Zoho CRM. We'll explore Workflows, Cadences, Territory Management, and more features.
basicPameela RamachandranManager - Customer SupportJan 08, 2026Wednesday11:00 AM GMTJan 15, 2026Thursday11:00 AM GMTRegisterPameela Ramachandran
Manager - Customer SupportPameela Ramachandran is a manager at Zoho. She is a dynamic and thought-provoking speaker who has presented at several meetups. She helps companies all over the world to be more effective in customer relationship management through her tech presentations and webinars.
Lead Management
Learn how to capture, qualify, and nurture leads in Zoho CRM to convert the right prospects into customers more effectively.
newPameela RamachandranManager - Customer SupportJan 06, 2026Tuesday01:30 PM GMTJan 13, 2026Tuesday01:30 PM GMTRegisterPameela Ramachandran
Manager - Customer SupportPameela Ramachandran is a manager at Zoho. She is a dynamic and thought-provoking speaker who has presented at several meetups. She helps companies all over the world to be more effective in customer relationship management through her tech presentations and webinars.
Pipeline Management
Learn how to build, track, and optimize sales pipelines in Zoho CRM to improve deal visibility and close more deals efficiently.
newPameela RamachandranManager - Customer SupportJan 07, 2026Wednesday01:30 PM GMTJan 14, 2026Wednesday01:30 PM GMTRegisterPameela Ramachandran
Manager - Customer SupportPameela Ramachandran is a manager at Zoho. She is a dynamic and thought-provoking speaker who has presented at several meetups. She helps companies all over the world to be more effective in customer relationship management through her tech presentations and webinars.
Webform Analytics
Learn how to analyze webform performance in Zoho CRM to understand lead sources, improve conversions, and optimize form effectiveness.
newPameela RamachandranManager - Customer SupportNov 20, 2025Thursday01:30 PM GMTNov 27, 2025Thursday01:30 PM GMTDec 04, 2025Thursday01:30 PM GMTJan 08, 2026Thursday01:30 PM GMTJan 15, 2026Thursday01:30 PM GMTRegisterPameela Ramachandran
Manager - Customer SupportPameela Ramachandran is a manager at Zoho. She is a dynamic and thought-provoking speaker who has presented at several meetups. She helps companies all over the world to be more effective in customer relationship management through her tech presentations and webinars.
Introducción a Zoho CRM
¿Está interesado en conocer qué es un CRM y cómo Zoho CRM puede ayudarle a su empresa a potenciar su negocio?
Raul Mendiola
Account Executive LatamAutomatizaciones de ZOHO CRM
Esta interesado en conocer todo lo que podría automatizar como administrador de su cuenta Zoho CRM?
Jose Alberto Hernández
Customer Success Specialist
Our speakers
Pameela RamachandranManager - Customer Support
Pameela Ramachandran is a manager at Zoho. She is a dynamic and thought-provoking speaker who has presented at several meetups. She helps companies all over the world to be more effective in customer relationship management through her tech presentations and webinars.
Divya RajalakshmiCustomer Success Expert
Divya Rajalakshmi is a customer success expert. She educates organizations about Zoho CRM through informative and lively webinars to help them develop guidelines and reach their targets. She strongly believes that satisfied customers are the most important asset to any organization.
Diksha NLead - Customer Support
Diksha, a webinar expert at Zoho, specializes in presenting informative sessions on Zoho CRM. She focuses on guiding attendees through its different features and addressing their questions. She ensures that each webinar provides valuable insights, helping participants make the most of their CRM account.
Vedhasree Senior - Customer Support
Vedhasree, a webinar expert at Zoho, delivers engaging, insightful sessions that make complex CRM concepts easy to understand. With her deep product knowledge, she empowers attendees to fully leverage Zoho CRM for their business success. She firmly believes that the right CRM strategy can transform customer relationships and drive growth.