INDIA'S
FAVORITE CRM for accelerated business growth

India's favorite CRM for accelerated business growth

Zoho CRM helps 250,000+ businesses run their day-to-day operations better. Close more deals, build lasting customer relationships and grow your business effortlessly.

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Leader - CRM Technology Value Matrix 2024

Nucleus Research has named Zoho as a leader in the CRM Technology space, recognizing its ability to drive long term value for businesses.

Highly rated CRM software by customers

  • 4.3 out of 5

Here's how CRM can help you

Get a 360 degree view of your business.

Track important sales and marketing opportunities.

Quickly see your next-best actions.

Increase your lead-to-deal conversion rates.

Take your business with you everywhere, on your time

300%

Improvement in lead conversion rates.

41%

Revenue increase per sales person.

27%

Improvement in customer retention

24%

Shorter sales cycles.

* Growth metrics reported by
our customers in an internal survey.

23%

Decreased sales and marketing costs.

Why choose Zoho CRM

Zoho Customer Relationship Management (CRM) software comes with features from Omnichannel capabilities to pipeline management and automation, all bundled in one package. You can experience what Zoho CRM can do for you for free, before you commit to adopting it, across your organization. With 24x5 standard support and 24x7 premium support, a team of experts are ready to assist you at any time.

Lead and Contact Management

Bring in quality leads, nurture them, and turn them into happy, paying customers. Get a complete view of all customer data—personal details, all communication you've had with them, and more—all in a single place.

Automation

Instead of having your sales team waste their time doing administrative work, automate all your routine and mundane tasks with workflows and macros to help your team focus on winning clients and closing deals.

Omnichannel CRM

Reach out, respond, and stay in touch with your customers across email, telephony, social media, and live chat with a real-time notification system. Build better and long-lasting relationships through meaningful connections.

Artificial Intelligence

With Zia, Zoho CRM's AI, you get an interactive link to all your CRM data. Get predictions that help you focus on the right deals with the highest chance of closure, identify and remove bottlenecks, prioritize your response based on the sentiment of a customer’s email, and more.

Integrate
with your favorite products

Zoho CRM works with products you use every day. Seamlessly integrate with more than 300 popular business apps and let CRM talk the same business language as yours.

Compare Zoho CRM and others

With unmatched features at unbeatable pricing, you choose value when you choose Zoho CRM

Features
Built-in AI
Yes
No
-
-
Built-in Telephony
Yes
No
No
No
Integration with
Google Workspace
Yes
Additional $ (Requires Third-party connectors)
Additional $ (Requires Third-party connectors)
Additional $ (Requires Third-party connectors)
Data Storage
Unlimited from the Professional edition
Limited across all editions
Limited across all editions
Limited across all editions
Built-in Inventory management
No
No
No
No
Sales activity gamification
Available from the professional edition
Additional $
No
No
Monthly price
per user
$14
$25
$65
From $52

Built-in AI

Yes

No--

Built-in Telephony

Yes

NoNoNo

Integration with Google Workspace

Yes

Additional $ (Requires Third-party connectors)Additional $ (Requires Third-party connectors)Additional $ (Requires Third-party connectors)

Data Storage

Unlimited from the Professional edition

Limited across all editionsLimited across all editionsLimited across all editions

Built-in Inventory management

Available from the professional edition

NoNoNo

Sales activity gamification

Available from the professional edition

Additional $NoNo

Monthly price per user

From $14

From $25From $25From $52

Here's what you will save
per user, per month.

$40 Enterprise edition / user / month / billed annually
$165 Salescloud
$95 Dynamics 365
for Sales
$85 Sugar CRM

With Zoho CRM your savings in percentage

75% 58% 50%

Our bottom line has increased by over 100K
per year

Salesforce does a nice job of making people think all other CRMs lack functionality. We checked out Zoho and found that not only did it have all of the functionality Salesforce has, but the interface was much more thoughtful and well-designed. Bernard Health's bottom line has improved significantly since switching to Zoho.

Alex Tolbert CEO, Bernard Health

Moving from spreadsheets? Looking for a simpler option to get started?

Try Bigin by Zoho CRM

Tailor made with minimal yet effective feature set with simple user interface, Bigin by Zoho CRM is the perfect choice for small and micro businesses.

Sign up for Bigin15-day free trialNo credit card needed
  • Contact management
  • Sales management
  • Whatsapp, Email, Phone integration
  • Easy automation
  • Follow-ups & tasks management
  • Highly-rated mobile apps
Integration

Start selling smarter, better and faster

15 day risk free fully feature trial

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*All prices shown here are in USD. The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 15th June, 2024.