why does your business need a crm system?
A robust CRM tool helps you collect, organize, and manage all your customer information efficiently. By establishing a functional CRM system, your sales team can track the customer journey throughout the sales cycle, streamline business processes, and improve data management—thereby enhancing the customer experience.
Bigin and Zoho CRM are both highly customizable and dynamic CRM solutions designed to help you meet your diverse business requirements.
Bigin is a simple CRM solution that is mainly suitable for small businesses who are making the switch from spreadsheets. Its clutter-free pipeline management features help businesses organize customer operations more efficiently. Know More
Zoho CRM is more comprehensive and serves the needs of enterprise-level business operations. It includes a wide variety of features that drive efficiency at every stage of the sales cycle and yield insights to enable well-informed business decisions. Know More
So, which suits your business better—
Bigin or Zoho CRM? Allow us to elaborate and help you pick the right CRM solution.
A pipeline-centric CRM
designed for small businesses
Bigin is a simple pipeline-centric CRM tool suitable for small businesses. With user-friendliness as its focal point, Bigin offers a suite of CRM features to streamline sales processes, close more deals, and accelerate growth. Moreover, you can easily upgrade to Zoho CRM once your business expands and outgrows Bigin. The transition is seamless and will ensure that your data is protected and day-to-day business is unaffected.
Sales pipeline management
Enable your sales team to view all deals at once so they can prioritize the prospects closest to conversion. Bigin offers simple and systematic pipeline management tools that allow you to create sales strategies to suit your business process.
Effective customer engagement
Increase your sales conversions by staying connected with your prospects at each stage of the sales cycle. Engage with customers through email, phone, Twitter, and web forms—all from within Bigin.
Salesforce automation
Bigin provides automation tools to manage and shorten sales processes and cycles and close deals faster. You can automate business workflows, schedule mass emails, and create conditional triggers to perform a wide variety of tasks.
We were looking for a simple CRM that serves the objectives of our organization. Bigin's functionality fits perfectly, is easy to use, and meets our requirements. Best of all, as our organization grows and we come to need a CRM with more functionality, we can just upgrade to Zoho CRM at any time.
Fei Shiong Lam,
Managing Director, NEU JKF Asia Sdn Bhd
Bigin has been really helpful for us to keep a track on contacts and deals. Since we are small team, Bigin was so user-friendly that we were able to start using from week 1 of our trial.
Kapil Singhal,
Managing Director, B P Refcool
Bigin and its affordable pricing has allowed our small business to make more money by giving us access to the tools we need without breaking our bank upfront. Bigin continues to be a crucial part in achieving our financial goals.
Jesse Bublies,
Sales Manager, TalentReel Productions
Small is the new big.
Get set, Bigin!
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The complete CRM to boost sales
and increase your revenue
Zoho CRM is a comprehensive online CRM tool suitable for enterprise-level businesses that are home to multiple departments and teams. It offers all the tools to manage, engage, and convert leads to customers efficiently.
Predictive sales
Capitalize on insightful sales forecasts to make well-informed business decisions. Zoho CRM includes an AI assistant, Zia, that can manage and analyze data, make accurate sales forecasts, and detect sales anomalies.
Team collaborations
Keep your teams updated with real-time sales notifications and connect them with each other—and customers—through various multi-channel collaboration tools.
Process management
Establish effective sales processes that your team executes in a systematic way to close deals faster. Zoho CRM provides you with the right tools to standardize and automate your sales processes—from creating leads to closing deals.
I've been using Zoho CRM for more than four years and have been very happy with the product. My favorite thing is that it's been really simple for me to customize it specifically for my business. The customer service has been impressive—the support team is very responsive and goes above and beyond to assist in any way necessary. I have recommended the product to others and will continue to do so.
Teri Bodeman,
Benefit Boost, Inc
Having a standardized sales and communication process makes it easier to bring on new sales reps. We can plug in new sales reps as quickly as we plug in new customers. Standardizing our sales process makes it so much more sustainable for long-term growth.
Robort Peck,
CVP Of Business Development, Load Delivered
Zoho has played an important role in standardizing our program. We now have more than 15,000 sellers using our services. The functionalities we've added have evolved Zoho CRM beyond just lead and contact management to more of a complete operational platform.
Anand Goyal,
Program Leader - Service Provider Network, Amazon.In
The complete CRM solution
for every business.
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Compare Bigin and Zoho CRM
Organization Size
Small and micro businesses
(Ideally less than 10 users)
Mid to large enterprises
(Ideally more than 10 users)
Features
- Essential Features
- Lead & Deal Management
- Workflow Automation
- Product Customization
- Emails
- Webforms
- Essential Features +
- Sales Forecasting
- Process Management
- Advanced Automation
- Team Collaboration
- Inventory Management
- Conversational AI
Plans starting at
Looking for something more?
Try our all-in-one CRM package which brings together your sales, marketing, and customer support functions.
Learn More