How free is "free CRM software"?

No hidden costs–Get access to everything under the free plan 
Free forever–No trial period, no forced upgrade
No credit card required for sign up
Trusted by over 150,000 businesses worldwide

How small businesses can benefit from free CRM?

Zoho CRM's free edition can support up to 3 users and offers critical features that a business of that size needs. This includes leads, deals, and contact management, tasks and events, multichannel marketing, integrations to other Zoho apps, and more! For more information, check out the full feature list.

What are the features available in Zoho’s free CRM?
Manager
  • Contact Book
  • Email Marketing
  • Lead Gen 
  • Automation
  • Analytics
  • Customization
  • Storage
  • Ecosystem

Manage your contacts efficiently

Zoho CRM's free tool helps you create, manage, and organize data in a way that drives sales and revenue. You can create connections, log sales activities, add notes, create tasks, qualify leads, view deals, and more with our multipurpose digital contact book. Say goodbye to clunky spreadsheets and move your business onto a more simple and robust solution.

Lead & Contact Management

Build a lasting relationship with your leads and customers and make them your fans.

Deal Management

Make the most out of every business opportunity, sign deals on the fly and drive revenue with ease.

List all contacts and deals associated with one organization and manage them faster.

300%
Increase in conversion rates when a CRM is implemented
Source:

Find Leads Online

For small businesses, a good website can serve as a goldmine for new and repeat business opportunities. It's important to keep track of lead activity online and solicit contact information, in order to move them into your sales cycle. With the free CRM, you can do that effortlessly.

Track visitors with SalesIQ

Track how the audience interacts with the content website, chat with them live, and improve conversions!

Learn more

Create leads with Web Forms

Capture lead and contact information from your website and add it to your CRM using Web Forms. Just create a form on your website and send input directly to your CRM.

Learn more

SalesIQ

Web Forms

Track how the audience interacts with the content website, chat with them live, and improve conversions!

Learn more

Capture lead and contact information from your website and add it to your CRM using Web Forms. Just create a form on your website and send input directly to your CRM.

Learn more

Measure and Analyse what you do

Design beautiful charts

You can only manage what you can measure. Get insight on sales activities, marketing campaigns, and more, rendered as colorful charts.

Create detailed reports

Manage the way your business is run with intelligent reporting that breaks down key metrics, and share them with just a click.

Measure and Analyse what you do

Charts

Reports

You can only manage what you can measure. Get insight on sales activities, marketing campaigns, and more, rendered as colorful charts.

Manage the way your business is run with intelligent reporting that breaks down key metrics, and share them with just a click.

Customize to make it yours

With Zoho CRM, you get to choose how data looks. You can create custom list views that help you locate data quickly, rename tabs with names relevant to your business terminology and customize pages to fit better with the industry style.

It's all on the cloud

Data Storage

You can store up to 5,000 records in all modules, which can be populated manually or imported from a spreadsheet or another CRM vendor. Learn more about migration with Zwitch.

File Storage

Zoho also offers free cloud storage to run your business online. You can create files and folders, share them with users, review files, attach files, and more! Every organization gets 1GB of cloud space to save their files.

Enter the Zoho Ecosystem

Zoho is best used with Zoho. You can integrate the free editions of some of the best Zoho applications with Zoho CRM for customer support, marketing campaigns, surveys, and more. Sign up for one Zoho product and gain access to the entire portfolio with the same credentials.

Zoho Mail
Zoho SalesIQ
Zoho Campaigns
Zoho Survey
Zoho Analytics
Zoho Projects
Zoho Desk
Zoho Motivator

Highly rated by
both critics and users

Constellation Research - Best Enterprise Software Vendor

Crozdesk - Most Trusted Vendor

Gartner Peer Insights - Best CRM Lead Management Software

G2Crowd - Leader in Enterprise and Mid-Market Segment

4.50/5

4.20/5

4.20/5

4.00/5

4.00/5

There is value in free.

There is no catch! Once you start running your business with the free CRM software, success will follow. Your business will grow, your customer base will get bigger, and your sales force will expand–there will be a need for a better plan, and Zoho CRM can grow with you.

So, we will never force you to move to a paid edition. However, we're willing to bet that your organization will grow big enough to the point that you'll need one.

Try the Free CRM!

And if you like it, continue to use Zoho CRM for free, forever. Every business needs a CRM, no matter the size or industry.

Start a Free Trial
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