The story of the world's favorite CRM.

You can't become the world's favorite CRM with militant sales, lavish events, and overvalued acquisitions. You win hearts with decades of earnest investment in R&D, customer-obsessed principles, and sustainable business choices. Over 250,000 customers of the #ZohoCRMFamily believe there's a better place to do business. Now, with the power of their love, we're hoping to sway you.

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What is Zoho CRM?

Zoho CRM is an enterprise CRM vendor who's been leading the fight against legacy vendors that sell primitive and complex CRMs to customers and ambush them with unreasonable contracts that make life miserable.

What makes Zoho CRM the world's favorite?

For us, success is a measure of our customers' happiness with the product, customer service, and the value created.

Nucleus Research has even identified us as a leader in its 2024 SFA Value Technology Matrix, recognising us for providing both high functionality and usability to our customers.

How have I never heard of
Zoho CRM?

Zoho is an R&D company that reinvests more than 75% of its revenue into building great software.

Only a fraction of it is spent on marketing.

This has helped us remain profitable for more than 25 years—a concept alien to Salesforce, which has historically had losses until just a
few years ago.

We never wanted
to be loud.

We just want to be loved.

How does Zoho CRM do it?

We don't have to appease traders and investors. We don't splurge on acquisitions to add new features. We're not run by a boardroom of shareholders who are out of touch with the SaaS industry. We're certainly not selling shares to a group of whales to cut our losses. Zoho is not Salesforce.

Zoho is a privately held company with zero public funding and a net-positive revenue. This means our customers are our #1 stakeholders.

Zoho CRM is the #1 alternative.

Why do business with
Zoho CRM?

Refreshingly simple, with an industry-leading adoption rate

Privacy-focused platform with zero trackers or surveillance

Flexible contracts with no lock-in periods

No hidden costs—we don't nickel and dime features

Dedicated programs
for migration and onboarding for 50% faster implementation

Sensational software for a sensible price

Number of users: 550

Zoho CRM Enterprise
(USD/month, billed annually)
Salesforce Sales Cloud Enterprise
(USD/month, billed annually)

With Zoho CRM, you save $ or upto in savings.

Features
Zoho crm LogoUltimate Edition
Sales Cloud Ultimate Edition
Has a design studio built-in to personalize user experience?
Is powered by Artificial Intelligence and Machine Learning by default?
Can procure data from website, Twitter or Facebook by default?
Has a dedicated business analytics tool built-in?
Can build personalized customer journeys?
Has advanced marketing tools like campaigns, Google Ads integration or marketing attribution?
Has flexible, monthly plans without contracts and hidden fees? Sadly, no
Zoho CRM Ultimate Edition
Sales Cloud Ultimate Edition

Has a design studio built-in to personalize user experience?

Is powered by Artificial Intelligence and Machine Learning by default?

Can procure data from website, Twitter or Facebook by default?

Has a dedicated business analytics tool built-in?

Can build personalized customer journeys?

Has advanced marketing tools like campaigns, Google Ads integration or marketing attribution?

Has flexible, monthly plans without contracts and hidden fees?

Sadly, no

To learn more, download our complete

comparison document

To our customers who mean the world to us, we reign as the world's favorite CRM.

Lead and Contact Management

Enterprise CRM
that offers
great value

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The names and logos for Zoho are trademarks of Zoho Corp. All other trademarks, brand names, or product names belong to their respective holders. Comparison information as of 10th September, 2022.