Royal Carribean Cruises is a renowned international cruise line brand and is the largest by revenue and second largest by passenger count in the world. They operate in over three hundred destinations globally. Tirun Travel Marketing has been their India representative for over 25 years with offices across the country. They are headquartered in Delhi, and have operations and finance teams working from their Mumbai office.
Tirun runs their entire operations from Zoho. Every booking, be it for a family of three, or a corporate with requirements of over fifty cabins, is all tracked in Zoho CRM. The in-depth case study PDF goes into detail of all teams- Operations, Strategy, Sales, and Marketing and how they use Zoho for their daily needs.
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