Trust your sales to the CRM trusted by the world

Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Transform your business with the world’s favorite customer relationship management software.

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Winner of PCMag's
Business Choice Awards for CRM - 2019

According to the PCMag survey, Zoho is the most recommended CRM and the only one with a positive NPS score among other leading CRM vendors.

Connect with your customers wherever they are

Read more about Multichannel communication
  • Reach customers across every channel: telephone, email, live chat, and social media
  • Get real-time notifications when customers interact with your business
  • Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers
Read more about Multichannel communication
Telephony - Multichannel communication - Zoho CRM Software
Live chat - Multichannel communication - Zoho CRM Software

Save more time with automation

  • Automate every aspect of your business and cut out time-intensive, repetitive tasks
  • Streamline your lead nurturing process and make the most of every incoming lead
  • Trigger instant actions, stay on top of activities, and follow up better with workflows
Find out more ways to automate your sales
Analytics - Real-time sales analytics | Zoho CRM

Get real-time reports and insights

More about analytics
  • Make smarter business decisions with powerful, real-time analytics
  • Measure and manage your organization’s territory-wide sales performance
  • Track key performance indicators, including current trends and future predictions
More about analytics
Comparator - CRM Analytics and Dashboards - Zoho CRM platform CRM Analytics and Dashboards - Zoho CRM platform Target Meter - CRM Analytics and Dashboards - Zoho CRM platform Funnel - CRM Analytics and Dashboards - Zoho CRM platform Target Meter - CRM Analytics and Dashboards - Zoho CRM platform KPI -CRM Analytics and Dashboards - Zoho CRM platform

Conversational AI for smarter selling

  • Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant
  • Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals
  • Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions
Check out what else Zia offers

Join 150,000+ businesses who sell smarter, better and faster with Zoho CRM

Why choose Zoho CRM?

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  • Simple, straightforward user interface with a minimal learning curve
  • Flexible, month-to-month contracts supported by transparent pricing plans
  • Deployment, consultation, onboarding, and training programs to help you get started smoothly
  • Migration wizard to easily import data from spreadsheets or other CRM systems
  • Fully extensible developer platform that facilitates tighter integration of CRM with external systems and applications
  • Sell on the go with our award-winning CRM apps for both iOS and Android

How a leading global franchise development company scaled faster with the help of Zoho CRM

Brent Dowling, CEO, RainTree

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Zoho CRM Customers - Awards and testimonials

Highly rated by
both critics and users

2019 Gartner Sales Force Automation (SFA) Magic Quadrant - Challenger

Best Sales Force Automation Software of 2019 as reviewed by customers

Best CRM Software for 2019 - Category Leader Ranking

Great User Experience Award 2018 by FinancesOnline

4.50/5

4.20/5

4.00/5

4.00/5

4.00/5

Tightly integrated with the business apps you use every day

Learn more
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Testimonials from the#ZohoCRMFamily

More Customers

Reduced lead to real prospect time by 60%

$1 million to $20 million in just two years

An increase of repeat sales from 20% up to 40%

With Zoho CRM, we experienced a 65% increase in our sales pipeline. We also managed to reduce our lead to real prospect time by 60%, which is huge. I would definitely recommend Zoho CRM to companies that are experiencing complexity with sales and marketing and witnessing rapid growth.

K.C WatsonCEO & Founder, Sherpa Digital Media

Since switching to Zoho CRM, JusCollege has effectively managed the large volume of contacts flowing through the sales pipeline and has already increased its sales from $1 million to $20 million in just two years. We attribute this to Zoho – being organized, getting more visibility, seeing where the problem points are, and restructuring our business.

Allan TeruelCo-Founder/CTO - JusCollege

Zoho had all of the functionality that we could ever need, at a fraction of the cost of Salesforce. It felt much more intuitive, and I was sure we would be very happy moving forward with Zoho. In less than a year, The NetMen Corp has witnessed an increase of repeat customer sales from 20 percent up to 40 percent, as well as an overall increase in net income.

Ignacio GalarragaCEO - NetMen Corp

More Customers

Improved Sales.
Lasting Relationships.
Faster Growth.

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