Request for Information

Manage the vendor workflows, like information request, approval cycles, and qualification evaluation, of the procurement process at your company.

Database

Database

Manage all RFIs and associated records in a central searchable repository.

Workflows

Workflows

Configure workflows to route records based on business logic (approvals, checklist, status change, etc.).

Interface

Interface

Set up role-based access control for procurement, finance, vendors, etc.

Integration

Integration

Connect with SAP B1, Oracle NetSuite, Microsoft Dynamics, and 1,000+ product integrations, plus REST API.

AI

AI

Customize the application to your company's process and workflows using AI.

Security

Security

Protect your data with SSO/MFA, ISO/IEC 27001, SOC 2 + HIPAA Type 2, and GDPR compliance.

Manage all your requirements from a unified interface

Initiation

Set up the form that managers can use to initiate an official RFI from a business requirement document. Configure the fields of the form based on conditions (show/hide, look up data, run validations, mandatory checks, display hints, etc.).

Status

Track the status of the RFI from generation to completion. Trigger notifications based on the status (initiated, in progress, pending approval, on hold, completed, etc.). Filter RFPs based on the fields of the records (status, stage, owner, budget, requirement, etc.).

Workflows

Configure multi-stage, multi-cycle, multi-role logic-based workflows that routes records to different stakeholders (procurement, finance, legal, etc.). Set up rules for notifications, recurring tasks, reminders, follow ups, exception handling, etc.

Vendors

Set up a portal for vendors to register and to participate in the RFI process. Select vendors by automatically linking RFIs based on the business requirement and vendor capability matching. Evaluate vendors across measurable KPIs (completeness, capability fit, clarity, risk indicators, etc.).

Evaluation

Set up the questionnaire form grouped into the vendor's corporate profile, technical and operational capabilities, case studies, and regulatory compliance. Score the vendors against the weighted parameters for qualification into the approved vendor list.

Users

Set up role-based access control (RBAC) for employees and non-employees. Map roles (reviewer, finance, compliance, etc.) to permissions, ensuring that only the responsible user or group can view and take action on records.

Frequently Asked Questions

Zoho Creator is an AI-powered application development platform that's used to automate business processes and workflows in organizations. With it, you can build custom applications specific to your requirements.

The Request for Information application is installed and runs on Zoho Creator. You can fully customize the application to your company's requirements if desired.

Yes, there is a 15-day free trial.

Zoho Creator ensures the logical separation of your data from everyone else's. Data retention and backup happens in a secure manner, and all data is stored in data centers in multiple geographies to ensure enterprise-grade security and high availability.