Manage all your requirements from a unified interface
Catalog
Set up forms for admins to update internal services in the catalog (meeting room booking, IT troubleshooting/request for access, time off & leave requests, purchase requisitions/expense reimbursement, visa application/business travel request, mailroom/courier services, etc.).
Status
View the status of the request from initiation to completion. Trigger workflows based on the status of the records (in-progress/assigned to agent, pending user/awaiting validation, resolved/completed, pending approval/awaiting manager approval, on-hold/canceled, etc.).
Approvals
Configure records to be routed through a rule-based, multi-stage, multi-role approval matrix that assigns records to different stakeholders (IT/HR L1 service desk, facilities & workplace coordinator, direct manager / supervisor, legal/compliance officer, department head, etc.).
Workflows
Configure workflows to be executed based on business logic or process checklist (conduct security/privacy review, run routine inventory check, update vendor/contractor KYC, ensure facility cleaning completion, initiate procurement of new hardware/software, etc.).
Documents
Link/Upload resources created or required for the process (error screenshots & screen recordings, expense receipts & travel folios, vendor invoices & purchase orders, medical certificates/doctor's notes, identity verification documents/government ID proofs, etc.).
Users
Set up roles (requester, verifier/reviewer, approver, escalation, governance, etc.) to ensure that only the users and groups in the RACI matrix can view and take action on the records. Maintain a documented comment thread and @mention users to trigger notifications.
Frequently Asked Questions
Zoho Creator is an AI-powered application development platform that's used to automate business processes and workflows in organizations. With it, you can build custom applications specific to your requirements.
The Employee Portal application is installed and runs on Zoho Creator. You can fully customize the application to your company's requirements if desired.
Yes, there is a 15-day free trial.
Zoho Creator ensures the logical separation of your data from everyone else's. Data retention and backup happens in a secure manner, and all data is stored in data centers in multiple geographies to ensure enterprise-grade security and high availability.
You can find the pricing plans here.