Your help desk, on the cloud.

Zoho Desk is a cloud help desk software that helps you support your customers, no matter how they reach out to you, wherever you are, via a single interface.

Try it for free


Trusted by great brands

  • Sears
  • Daimler
  • Intel
  • Essilor
  • AONhewitt

Transform your customer service.



With more context, solving customer issues can be faster and easier. See all their previous interactions with the company in one place.



Help your customers find answers to their questions by building a Knowledge Base—a repository of help articles—and set up Forums where they can interact with each other.


Team collaboration.

Agents can tag their colleagues and even teams in comments within tickets, chat with them in real time no matter where they are, and post announcements using the Team Feed.


Reports and Insights.

With comprehensive reports and insights, not only do managers get clear data that points out glitches, they also learn why. This helps them make faster and more accurate decisions.



Set automatic assignment rules, SLAs, and Workflows to ensure that routine never stops you from providing great customer service.



Customize your help desk system to fit your business requirements. Use native integrations, custom functions, and APIs to extend your already powerful customer service software.

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Ben Crownover Bernard Health

"Without Zoho Desk, I wouldn't be able to do my job."

Support your customers, on the go.

With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are. Learn more

Your Desk. In the palm of your hand.

Get your help desk online today.

Take a free trial