| | FREESIGN UPGET STARTED | BASICSIGN UPGET STARTED | PREMIUMSIGN UPGET STARTED |
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| PRICING |
| Billed annually | Free for one user | /user/month | /user/month3 workspaces includedOptional add-ons:Add resources at /monthAdd workspaces at /month |
| Billed monthly | Free for one user | /user/month | /user/month3 workspaces includedOptional add-ons:Add resources at /monthAdd workspaces at /month |
| Fundamentals |
| CustomersTotal customer records that can be stored in your Zoho Bookings account | Unlimited | Unlimited | Unlimited |
| Event typesCreate event types to set up all your offerings like services, consultations, and demos. | 1 | Unlimited | Unlimited |
| WorkspacesVirtual spaces where you can group event types based on location or department. Learn more | 1 | 1 | 3 included (purchase additional workspaces separately.) |
| Calendar sync per userThe number of calendars your users can integrate with Zoho Bookings to keep their schedules synced. Learn more | 1 | 2 | 6 |
| Types of bookings |
| One-on-one bookingAllow invitees to book one-on-one appointments with you | Yes | Yes | Yes |
| Collective bookings Scheduling meetings with multiple hosts (like a panel interview). Learn more | - | Yes | Yes |
| Recurring one-on-one bookingsSet one-on-one meetings to repeat regularly based on a custom frequency | - | - | Yes |
| Group booking with recurring options (like classes or workshops)We offer two types of group events: Series and Drop-in. Learn more | - | - | Yes |
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| Resource bookings | - | - | Yes (Purchase resources separately) |
| Meeting settings |
| Online meetingsIntegrate with video conferencing tools to host meetings online. Learn more | Yes | Yes | Yes |
| Set different service duration and buffer times | Yes | Yes | Yes |
| Easy canceling and rescheduling | Yes | Yes | Yes |
| Invite guestsEnable attendees to invite up to 10 guests to a meeting. | Yes | Yes | Yes |
| Disable booking pageSuspend the booking page temporarily. | Yes | Yes | Yes |
| Admin-side schedulingSchedule appointments on behalf of your customers via the Bookings dashboard. | Yes | Yes | Yes |
| Collect and track appointment notes | Yes | Yes | Yes |
| One-time booking URLGenerate a single-use booking page URL that expires as soon as an appointment is booked. | Yes | Yes | Yes |
| QR codesLet clients scan your QR code and book an appointment. | Yes | Yes | Yes |
| Share time slotsShare a few select time slots to create exclusivity and get booked faster. | Yes | Yes | Yes |
| Multi-schedulesCreate reusable schedules to manage availability easily across multiple event types. Learn more about schedules here | - | Yes | Yes |
| Round robin distributionChoose from four algorithms to distribute appointments across your users: load-balancing, priority-based, round-robin, or the default method. Read more about round robin distribution | - | Yes | Yes |
| Routing Forms Route customers to the right booking page before they book an appointment. Learn more about routing forms | - | - | Yes |
| Shorten URLs Shorten lengthy booking page URLs for easier sharing. | - | - | Yes |
| Online paymentsIntegrate with payment gateways to charge for your appointments. Learn more | - | - | Yes |
| Appointment limitsLimit appointments per event type, control how often customers can book, and set custom availability for specific dates. Learn more about limits | - | - | Yes |
| Email blocklistBlock specific emails or domains from scheduling to reduce fraudulent bookings.Learn about email blocklist | - | - | Yes |
| Notifications and reminders |
| Automatic confirmation, reminder, cancelation, and no-show emails | Yes | Yes | Yes |
| Automatic email notification when rescheduled or canceled by admin | Yes | Yes | Yes |
| Customizable email notification templates | - | Yes | Yes |
| Change sender email addressSend notifications from staff, admin, workspace, or business email addresses. | - | - | Yes |
| SMS gateway integrationAutomatic confirmation, reminder, cancellation, and no-show text messages | - | - | Yes |
| Customization |
| Add custom fields to the booking formCollect appointment preferences from your customers on the booking page. Learn more | Yes | Yes | Yes |
| Automatic time-zone conversion for customers | Yes | Yes | Yes |
| Customize booking links for users, event types, and workspaces | Yes | Yes | Yes |
| Change in-app textTweak Zoho Bookings' UI labels so they're in line with your industry. | Yes | Yes | Yes |
| Show your own confirmation pageRedirect customers to a page of your choice once an appointment is booked. | - | Yes | Yes |
| Booking page customizationAdd a booking page logo, switch themes, layouts, color schemes, and so on. | - | Yes | Yes |
| Appointment title customizationControl how appointment titles look when they're synced to your calendar. | - | Yes | Yes |
| Workflows | - | Email workflows Design customized email notification workflows that are triggered based on your preferences. Note: While creating and customizing email workflows are available in the basic plan, you'll need the premium plan to change the sender email address in email workflows. | SMS and custom workflows Design customized text notification workflows that are triggered based on your preferences. Alternatively, build custom workflows with the script builder. Learn more |
| Booking page languages Serve customers in their own languages, no matter where they're from. Read more about booking page language here | - | Yes | Yes |
| Remove Zoho Bookings brandingWhite label your booking page completely to reflect your organization's branding preferences. Learn more | - | - | Yes |
| Custom CSSApply your own CSS to adjust colors, fonts, and layout to brand your booking pages. | - | - | Yes |
| Attach the booking page to your domainWhite label the booking URL with your brand name. Learn more | - | - | Yes |
| SEO propertiesControl how your booking page appears in search engine results and improve its visibility. Learn more about SEO properties here | - | - | Yes |
| FaviconMake your booking page instantly recognizable in browser tabs with a custom favicon. Read more about favicons here | - | - | Yes |
| Remove anti-spam disclaimers from email notifications | - | - | Yes |
| Customer portalAllow customers to sign up and track their appointments. Learn more | - | - | Yes |
| Team management |
| Workspace admin Assign admins and make it so they can only view and manage their workspace-specific event types. This is useful for organizations that operate from different locations or have multiple departments. | - | Yes | Yes |
| Set custom pricing for each userOverride the event type's cost with user-specific pricing (e.g., set higher pricing for seasoned team members). | - | Yes | Yes |
| Individual login credentials for each user | - | Yes | Yes |
| Pooled availability for teamsCustomers can view all users availability at once. | - | Yes | Yes |
| Booking reassignmentReschedule appointments from one staff member to another on the same date or a different one. | - | Yes | Yes |
| User roles and permissionsGrant privileges to team members based on their responsibilities. | - | Yes | Yes |
| Audit logTrack all key changes to appointments to maintain transparency with your scheduling process. | - | - | Yes |
| Integrations |
| Calendars (Zoho Calendar, Google Calendar and Microsoft 365/Outlook)Keep your schedules synced between your calendars and Zoho Bookings. Learn more | Yes | Yes | Yes |
| Video conferencing tools (Zoho Meeting, Google Meet, Microsoft Teams, Zoom)Automatically generate meeting links when an appointment is booked. Learn more | Yes | Yes | Yes |
| Website integrationEmbed the booking page into your website with an iframe code. Learn more | Yes | Yes | Yes |
| Bookings plug-in for Zoho DeskAccelerate issue resolution with instant access to booking links. Learn more | Yes | Yes | Yes |
| Zoho Bookings extension for Zoho MailShare booking links, send exclusive time slots, and schedule appointments without leaving your inbox. | Yes | Yes | Yes |
| Zoho FlowGet over 850 app integrations with Flow. Learn more | Yes | Yes | Yes |
| ZapierGet over 850 app integrations with Zapier. | - | Yes | Yes |
| Zoho AssistAuto-generate remote session links when an appointment is booked. Learn more | - | Yes | Yes |
| Zoho SalesIQCollect appointments via live chat. Learn more | - | Yes | Yes |
| WhatsAppSend notifications and reminders through WhatsApp. Learn more about the WhatsApp integration. | - | - | Yes |
| Google AnalyticsTrack booking progress, conversions, or user drop-offs. Learn more about the GA integration. | - | - | Yes |
| Payment gateways (Paypal, Stripe, Razorpay, Authorize.net, and more)Charge for your appointments. Learn more | - | - | Yes |
| SMS providers (Twilio, SMS Magic, and more)Integrate with SMS providers to send text notifications and reminders | - | - | Yes |
| Zoho CRMSync appointments and info to your CRM platform. Learn more | - | - | Yes |
| Bigin by Zoho CRMSync events and customer data with Bigin | - | - | Yes |
| Zoho BooksIncrease operational efficiency and build audit-ready records. | - | - | Yes |
| ConnectionsAuto-trigger actions in supported Zoho apps based on custom booking conditions. Learn more about connections | - | - | Yes |
| ReportsGenerate customizable reports about appointments or revenue. |
| Appointment reports | - | Yes | Yes |
| Revenue reports | - | - | Yes |
| Extended functionalities |
| API supportExtend Zoho Bookings with APIs. Learn more | Yes | Yes | Yes |
| Browser extensionSchedule and manage appointments without switching browser tabs. Learn more | Yes | Yes | Yes |
| Data privacy |
| Wipe customer dataDelete customer or guest information to ensure data privacy. | Yes | Yes | Yes |
| HIPAA complianceMask data from the booking form for enhanced privacy. Learn more | - | - | Yes |
| Other app functionalities |
| Mobile-responsive booking page | Yes | Yes | Yes |
| Mobile app (for all user roles) | Yes | Yes | Yes |
| Customer dashboardUse the dashboard to access customer information and appointment history. | Yes | Yes | Yes |